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Rank
45th
Out of 279

Mayflower Hotel Washington Dc

Average Daily Rate: NA  
 
Hotel Class:
1127 Connecticut Avenue NorthWest
Washington DC, 20036 View map  
5-Star Hotel Rank: 8 of 12
Average review rating: 4
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (14) , Travelocity (8) , Expedia (35) , TripAdvisor (419) , BedBugRegistry (8)
SAFE TO BOOK ? (0/5 issues found)
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Manager
Appears in 28 comments. 
60% wrote positive comments about manager
The following words were used in comments with Manager:
great (3)   guest (2)   helpful (2)   hotel (8)   management (29)   need (2)   night (3)   problem (2)   rude (2)   service (3)   staff (2)   suite (4)   upgraded (2)    
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1. We stayed over a week and the staff was great till we asked the Parking manager if we could park our rental car for a hour and half( turned out to be 1/2 hour) after check out while I waited for my wife to finish a lunch.
"Good Place Till The Paking Manager " Read full review on TripAdvisor   4/17/2012 Vote      
2. One of our rooms was not ready until dinner time, but the hotel manager took care of it by giving us access to the VIP Lounge for the whole visit.
"Great Location and Excellent Staff " Read full review on TripAdvisor   10/29/2009 Vote      
3. I recommend having the manager come outside and document in writing that your vechile has NO damage before leaving it in the hands of this lying, irresponisble company.
"The hotel was wonderful until we got our car back from the valet significantly damaged and they had the nerve to deny it " Read full review on TripAdvisor   10/10/2009 Vote      
4. I finally called the emergency line and asked to be transferred to the night manager.
"Beautiful Historic Hotel - but Holiday Inn Service " Read full review on TripAdvisor   4/20/2012 Vote      
5. Also, I must add that unlike most managers, he is always available at the lobby to greet guests & to offer help when needed.
"Excellent stay, belated "thank you"! " Read full review on TripAdvisor   1/19/2012 Vote      
6. Jennifer Laughner, guest service manager, which was touching & kind.
"Excellent stay, belated "thank you"! " Read full review on TripAdvisor   1/19/2012 Vote      
7. Tewfik Maki, the front office manager, who went out of his way to make it up to me.
"Excellent stay, belated "thank you"! " Read full review on TripAdvisor   1/19/2012 Vote      
8. Arrived and was met by rude valet staff including the manager who told me I had to park 10 city blocks away & provided me with a map of how to get to an alternative lot.
"Patrons with Oversized Vehicles not Wanted " Read full review on TripAdvisor   8/1/2011 Vote      
9. The manager told me he was sorry and that he would transfer me -- at 10:30 p.m.!-- to another room.
"Worst Big-City Hotel I've Ever Been To " Read full review on TripAdvisor   6/24/2011 Vote      
10. I called repeatedly to resolve the problem and was stonewalled by everyone with whom I spoke -- from the hotel manager to the desk clerks.
"Worst Big-City Hotel I've Ever Been To " Read full review on TripAdvisor   6/24/2011 Vote      
   
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