4. positives:- about the most comfortable bed and pillow I`ve ever slept on- clean- oversized tub, great shower head, water pressure- happily met a few special requests, zero attitude- decent sized room, large bathroom- great bedding - soft sheets, modern comforter cover- Starbucks in the buildingnegatives:- door opens to balcony, so if you have a lot of wind, draft is noisy.