Sheraton Salt Lake City, Salt Lake City, Service

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Rank

6th

Out of 192

Sheraton Salt Lake City	Average Price: $189 Check Rates

Hotel Class:

150 West 500 South

Salt Lake City, 84101 View map

3-Star Hotel Rank: 1 of 46
Average review rating: 3.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (13) , MyTravelGuide (879) , Travelocity (2) , TripAdvisor (145) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (18) bar (22) bathroom (35) bed (32) breakfast (30) charge (19) check in (21) complimentary (8) concierge (6) deal (9) decor (5) dinner (13) downtown (36) exterior (4) fee (6) food (33) front desk (37) gym (9) hot tub (13) hotel (255) housekeeping (9) lake (37) lobby (52) location (47) lunch (5) money (10) parking (35) pillow (10) pool (26) price (12) rate (14) recommend (16) restaurant (55) room (304) room service (9) sauna (5) service (40) shower (13) shuttle (36) staff (87) street (7) suite (9) towel (5) tub (11) value (7) view (27) walk (33) water pressure (4) wireless (12)

Service

Appears in 40 comments.

64% wrote positive comments about service

The following words were used in comments with Service:
excellent (3) food (6) friendly (3) good (7) great (3) guest (2) hotel (10) location (3) most (3) night (3) professional (2) staff (7) starbucks (3) walking (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I stayed here for a week for a business conference and I have to say that the customer service was excellent.

"Amazing Customer Service " Read full review on TripAdvisor 3/26/2012 Vote

2. While most of the staff was friendly, the service ranges from expert to professional novice.

"It Could Be Much Better " Read full review on TripAdvisor 2/9/2012 Vote

3. The staff was very nice- yet not very dedicated to great service- could have sold another beer or two had they checked on me more than once.

"Very nice staff-good location- ok rooms " Read full review on TripAdvisor 2/2/2012 Vote

4. The service was good.

"Not bad for the price " Read full review on TripAdvisor 11/4/2011 Vote

5. Service: Most people were pleasant, but it seems a lot of large groups stay at this hotel so if you happen to walk up to the front desk when they are organizing keys for a group or shuffling papers or tragedy - when the actual groups are checking in - you get no attention.

"Good Location, Everything Else Just So So " Read full review on TripAdvisor 10/19/2011 Vote

6. Service for breakfast was very good and the food was very good.

"Nice hotel " Read full review on TripAdvisor 9/16/2011 Vote

7. The staff was friendly and they offer free shuttle service to and from the airport.

"Nice hotel, decent location " Read full review on TripAdvisor 2/23/2011 Vote

8. Kudos to the staff for their warm, professional service and for going above and beyond expectations to make it a special visit for our anniversary.

"Excellent service for our anniversary & the most comfortable hotel bed ever! " Read full review on TripAdvisor 9/22/2010 Vote

9. Great location with a free tram service for the centre of town just a block away.

"Great City, great atmosphere " Read full review on TripAdvisor 10/25/2009 Vote

10. The most impressive aspect of my stay was the consistency of excellence of the service staff.

"Very Fine Hotel " Read full review on Expedia 8/25/2009 Vote