Four Points Phoenix, Phoenix, Towel

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OpinionWell
Rank

35th

Out of 366

Four Points Phoenix	Average Price: $95 Check Rates

Hotel Class:

10220 North Metro Parkway East

Phoenix, 85051 View map

3-Star Hotel Rank: 22 of 62
Average review rating: 3.71

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (184) , Travelocity (8) , TripAdvisor (98) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (13) bath (5) bathroom (24) bed (29) bill (6) breakfast (43) charge (6) check in (12) check out (5) closet (5) complimentary (3) cost (4) deal (7) dinner (7) food (17) freeway (7) front desk (18) highway (4) hot tub (9) hotel (233) housekeeping (5) laundry (3) lobby (12) location (49) manager (4) money (6) neighborhood (5) parking (11) pillow (11) pool (68) price (33) rate (14) recommend (20) refund (3) restaurant (37) room (215) room service (3) service (27) shower (22) spa (3) staff (75) street (10) suite (6) towel (20) tub (14) value (5) view (6) walk (16) wireless (5)

Towel

Appears in 20 comments.

100% wrote positive comments about towel

The following words were used in comments with Towel:
clean (2) desk (5) hotel (3) maid (2) rude (3)

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1. She grabs unfolded towels and proceed to hand them to me!i looked at her and said, oh no, i want CLEAN towels.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

2. She came out and asked if that room she was in was my room!?i said no, it's not, that i just want some clean towels.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

3. Maintenance came after 2 hours and stuffed some towels up into the unit to quiet the noise which left us wondering if this might be a fire hazard.

"What a disappointment! " Read full review on TripAdvisor 12/5/2009 Vote

4. Nice large pool with towels, computers at lobby .

"Clean, Comfortable,Convenient " Read full review on TripAdvisor 3/21/2008 Vote

5. On my final day I stepped out of the shower to find they had not left me any bath towels.

"Shabby but not Chic " Read full review on TripAdvisor 3/29/2012 Vote

6. Or maybe they didn't run out of towels, they are just prejudice or lazy.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

7. After another 30 mins, we just went in without towels.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

8. then right after she said that, rude front desk guy comes around the corner with three towels and I said, then where did he get those?then she says, that's all they have.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

9. sure enough I warned them to be careful that the hotel might send people to their room!lol Sure enough there weren't enough towels in the room so I went down the hall to where I saw the maid's cart.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote

10. when we got to the front desk, i asked for towels and instead of just giving me some or telling me she will send towels up to the room, the front desk lady said they ran out of towels.

"WORST Customer Service Ever " Read full review on TripAdvisor 3/19/2012 Vote