Four Points Phoenix, Phoenix, Manager

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Rank

35th

Out of 366

Four Points Phoenix	Average Price: $95 Check Rates

Hotel Class:

10220 North Metro Parkway East

Phoenix, 85051 View map

3-Star Hotel Rank: 22 of 62
Average review rating: 3.71

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (82) , MyTravelGuide (184) , Travelocity (8) , TripAdvisor (98) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (8) bar (13) bath (5) bathroom (24) bed (29) bill (6) breakfast (43) charge (6) check in (12) check out (5) closet (5) complimentary (3) cost (4) deal (7) dinner (7) food (17) freeway (7) front desk (18) highway (4) hot tub (9) hotel (233) housekeeping (5) laundry (3) lobby (12) location (49) manager (4) money (6) neighborhood (5) parking (11) pillow (11) pool (68) price (33) rate (14) recommend (20) refund (3) restaurant (37) room (215) room service (3) service (27) shower (22) spa (3) staff (75) street (10) suite (6) towel (20) tub (14) value (5) view (6) walk (16) wireless (5)

Manager

Appears in 4 comments.

75% wrote positive comments about manager

The following words were used in comments with Manager:
nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Had to haul stuff up 4 flights of stairs, elevator not closeWhen other rooms close doors, makes loud noise in your roomadvertised flat screens TV, No flat-screen TVAdvertised high speed internet, lasted 10 min then downComplained, Manager stated nothing wrong with internetManager laughed at me when I explained my dis-satisfactionLeft hotel one day early upset at serviceWhile close to shops, it has a lot of homeless people, close to transportation hub.

"Avoid this place, motel 6 is better " Read full review on TripAdvisor 2/14/2011 Vote

2. They have nice seating with a flat screen TV in the lobby which is nice, and everyone we encountered who worked at the hotel was very nice and the front desk manager who checked us in was very polite and guest service oriented.

"Good Service, but that's about it. " Read full review on TripAdvisor 7/12/2010 Vote

3. We had have the front desk manager help us with a room that had working A/C.

"What a disappointment! " Read full review on TripAdvisor 12/5/2009 Vote

4. when I contacted the general manager Bryan Seeley he told me there was nothing he could do about it & refused to give me any information to the corporate headquarters to file a customer complaint.

"House Keeping Stole My Laptop " Read full review on TripAdvisor 8/4/2010 Vote