5. They are refurbishing the hotel, but they were also doing it already last year and somehow they still put us up in a room with insufficient sound insulation to block out the noise of airplanes taking off, with no welcoming light as you walk into the room so that the first thing you have to do is scramble for a light switch, with a huge old TV from the dinosaur age, with a tiny bathroom that has no separate shower, but the old fashioned thing of a curtain over the bath tub.