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Rank
17th
Out of 700

Hilton Los Angeles

Average Price: $153  
 
Hotel Class:
5711 West Century Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 5 of 84
Average review rating: 3.45
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 29 comments. 
40% wrote positive comments about manager
The following words were used in comments with Manager:
complain (3)   desk (7)   good (2)   guest (5)   hotel (8)   lounge (2)   management (32)    
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1. That was quickly resolved by the Front Desk Manager who got me tucked into a very nice room (recently renovated) and had me on my way upstairs.
"Good Experience " Read full review on TripAdvisor   2/4/2012 Vote      
2. I would really recommend the manager to value him.
"A good airport hotel but room service took forever to deliver " Read full review on TripAdvisor   1/1/2012 Vote      
3. Unfortunately most hotel food is very poor, so we half expected it, and didn't bother complaining, and go through the whole ordeal of talking to the manager, only to wait another hour for a simple sandwich and fries.
"Great for an overnight stay in LA, nothing longer " Read full review on TripAdvisor   9/24/2011 Vote      
4. She still refused to accept this and I asked for a manager who in fairness apologised and credited the breakfast.
"Breakfast rip-off - tricky parking " Read full review on TripAdvisor   1/22/2010 Vote      
5. The front desk clerk lied and said the room was not ready only to be told a few minutes later by a Manager that the room was actually assigned to another guest.
"Seriously, Refurbished? " Read full review on TripAdvisor   2/22/2012 Vote      
6. I had communicated with a Front Desk Manager named Tim early the day of my arrival to pre-assign a room which was given away to another guest when we arrived.
"Seriously, Refurbished? " Read full review on TripAdvisor   2/22/2012 Vote      
7. The sales manager needs to fix this disconnect or lose lucrative business travelers.
"Front desk staff/customer service even worse than last visit " Read full review on TripAdvisor   1/29/2012 Vote      
8. I emailed the hotel before I left home to ask questions and was able to talk with a manager about my arrival.
"Such great value for money " Read full review on TripAdvisor   1/23/2012 Vote      
9. The Bed and Pillows were soo comforable having endured an 11 hour flight from the UK, in fact Mr Manager, who is the supplier of the mattress cover and pillows as we would like to purchase these.
"Pre Cruise stay at the Hilton Los Angeles Airport " Read full review on TripAdvisor   1/16/2012 Vote      
10. I didn't realize when I booked the room that with a suite comes access to the tower lounge (breakfast, managers reception and dessert).
"Great Service, Beautiful Room " Read full review on TripAdvisor   12/30/2011 Vote      
   
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