Hilton Los Angeles, Los Angeles, Concierge

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Rank

17th

Out of 700

Hilton Los Angeles	Average Price: $153 Check Rates

Hotel Class:

5711 West Century Boulevard

Los Angeles, 90045 View map

3-Star Hotel Rank: 5 of 84
Average review rating: 3.45

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (78) , MyTravelGuide (1187) , Travelocity (4) , TripAdvisor (791) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (36) bar (83) bath (26) bathroom (167) beach (52) bed (191) breakfast (214) charge (60) check in (232) check out (27) checkout (23) complimentary (42) concierge (54) cost (46) deal (51) decor (35) dinner (47) fee (29) food (170) front desk (139) gym (29) hotel (1409) housekeeping (32) lobby (189) location (160) manager (29) money (25) parking (233) pillow (32) pool (114) price (119) rate (106) recommend (79) restaurant (190) room (1352) room service (90) service (326) shower (79) shuttle (387) staff (320) street (23) suite (57) to park (24) towel (30) valet (48) valet parking (21) value (45) view (98) walk (53) wireless (48)

Concierge

Appears in 54 comments.

96% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (3) breakfast (5) desk (6) floor (4) good (3) great (3) helpful (11) hotel (8) kid (3) lounge (7) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Of course the concierge will be happy to give you all the information too.

"nice and convenient " Read full review on TripAdvisor 5/21/2012 Vote

2. We asked who we thought was the concierge at the concierge desk for directions to a store and after he gave us directions that apparently included a back alley and another less then attractive road, the actual concierge came running out telling the other worker no that was not the way to go and they did actually want to see us again and make it back alive.

"I was sadly unimpressed with the hotel " Read full review on TripAdvisor 5/1/2012 Vote

3. Concierge very helpful, put us in contact with tour company who do, Studios, Rodeo Drive, LA by Night, Hollywood and many more.

"Ideal for a base to see LA " Read full review on TripAdvisor 2/20/2012 Vote

4. On the positive side, the concierge lounge is among the best of the domestic Hiltons.

"Tired, Depressing hotel " Read full review on TripAdvisor 2/15/2012 Vote

5. The only excellent element in the hotel is its concierge service : friendly, knowing and expert.

"Not worth the money " Read full review on TripAdvisor 1/27/2012 Vote

6. Gus, the Concierge was a delight.

"A wonderful place to stay! " Read full review on TripAdvisor 1/13/2012 Vote

7. The concierge was very helpful.

"Clean, close to the airport and very friendly staff! " Read full review on TripAdvisor 1/12/2012 Vote

8. Pros: nice lobby, helpful concierge ,shuttle to the airport that runs every 20 mins or so.

"Ok I guess " Read full review on TripAdvisor 1/1/2012 Vote

9. The concierge guy is really nice, a definite uplifting point of the hotel.

"A good airport hotel but room service took forever to deliver " Read full review on TripAdvisor 1/1/2012 Vote

10. Concierge lounge is very nice and very spacious.

"Mediocre Hilton " Read full review on TripAdvisor 11/15/2011 Vote