Renaissance Syracuse, Syracuse, Staff

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Rank

5th

Out of 18

Renaissance Syracuse	Average Price: $220 Check Rates

Hotel Class:

701 East Genesee Street

Syracuse, 13210 View map

0-Star Hotel Rank: 5 of 56
Average review rating: 3.71

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (24) , Travelocity (5) , TripAdvisor (117)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

bar (14) bath (8) bathroom (28) bathtub (4) bed (40) bill (4) breakfast (33) brunch (4) charge (8) check in (17) check out (3) checkout (3) complimentary (5) concierge (4) deal (5) decor (4) dinner (12) downtown (13) fee (4) food (22) freeway (6) front desk (27) gym (5) highway (24) hotel (221) interstate (6) lobby (17) location (25) manager (7) money (4) neighborhood (14) parking (35) pillow (7) pool (4) price (15) rate (13) recommend (25) restaurant (39) room (227) room service (19) service (40) shower (39) shuttle (17) staff (77) towel (5) tub (5) value (5) view (14) walk (7) wireless (4)

Staff Traveler Insight - Friendly Staff

Appears in 77 comments.

86% wrote positive comments about staff

The following words were used in comments with Staff:
clean (7) desk (19) elevator (9) extremely (5) floor (6) friendly (22) helpful (22) hotel (8) lounge (6) nice (4) night (7) noise (4) pleasant (5) problem (9) professional (5) slow (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was really friendly.

"Pleasantly Surprised " Read full review on TripAdvisor 5/11/2010 Vote

2. On a positive note,the staff is professional, friendly and helpful.

"Request a room off the highway " Read full review on TripAdvisor 5/11/2010 Vote

3. Helpful staff.

"Fun Hip Decor... are we really in Syracuse, NY? " Read full review on TripAdvisor 5/10/2010 Vote

4. What I really liked about this place: The staff were on the ball, very professional, knowledgeable, and welcoming.

"Last minute booking yields pleasant surprise " Read full review on TripAdvisor 4/29/2010 Vote

5. Staff are friendly and courteous (they offered me a free glass of champagne upon arrival).

"Excellent value in Syracuse. " Read full review on TripAdvisor 2/28/2010 Vote

6. Front staff was friendly and very helpful.

"All good - but the elevator " Read full review on TripAdvisor 2/15/2010 Vote

7. The staff are friendly,helpful and amasing.

"Excellent place " Read full review on TripAdvisor 1/16/2010 Vote

8. The staff here was very accommodating and the rooms away from the interstate very quiet.

"Nice Change for Older Hotel " Read full review on TripAdvisor 1/8/2010 Vote

9. The staff knew of the unpcoming surgery and went out of their way to help us.

"soooooooooo nice " Read full review on TripAdvisor 11/19/2009 Vote

10. The hotel's staff is always most helpful, accomodating requests whenever possible, and doing so in a pleasant manner.

"Syracuse’s Unsung Gem " Read full review on Expedia 11/4/2009 Vote