Wild Oak Ranch Hyatt, San Antonio, Staff

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Rank

63rd

Out of 504

Wild Oak Ranch Hyatt	Average Price: $244 Check Rates

Hotel Class:

9700 West Military Drive

San Antonio, 78251 View map

4-Star Hotel Rank: 21 of 32
Average review rating: 4.12

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (84) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) balcony (5) bar (14) bath (7) bathroom (21) beach (19) bed (22) breakfast (7) cabana (8) charge (4) check in (12) check out (3) cost (5) deal (7) deck (4) decor (2) dinner (5) downtown (8) food (31) front desk (12) hot tub (19) hotel (51) landscape (8) laundry (3) location (19) lunch (10) manager (7) money (9) parking (7) patio (5) pool (116) price (17) rate (8) recommend (19) restaurant (41) room (134) sauna (6) service (25) sheets (3) shower (13) spa (4) staff (34) steam (6) street (5) suite (8) towel (19) tub (9) value (7) view (10) walk (12)

Staff Traveler Insight - Staff Issues

Appears in 34 comments.

63% wrote positive comments about staff

The following words were used in comments with Staff:
clean (4) coffee (3) desk (3) employee (2) friendly (10) helpful (8) horrible (2) hotel (3) problem (2) rude (2) service (3) store (3) towel (2) useful (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Parking was easy, right outside your building and all staff we encountered were very helpful and friendly.

"Fantastic Experience " Read full review on TripAdvisor 4/8/2010 Vote

2. The staff was incredibly friendly and helpful.

"Excellent property, great for families! " Read full review on TripAdvisor 3/18/2010 Vote

3. What a blast,,,,,beautiful accomodations with two slides and a lazy river second to none--Music all over the grounds, great staff, and pools and hot tubs everywhere---took a teen and three grandsons under 7---so much to do and see,,,,,,,,,,,,even a smores pit at night.

"beauty serenity and fun for kids all ages " Read full review on TripAdvisor 7/31/2009 Vote

4. The front desk staff is fabulous, very friendly and helpful in any way.

"Fantastic Family Resort Hyatt wins again!! " Read full review on TripAdvisor 7/29/2009 Vote

5. Apparently, the towel hut employees that issue the wristbands to allow use of the slides and certain other members of staff disagree on reasonable use of the slides.

"Nice Hotel, Too many Rules " Read full review on TripAdvisor 7/11/2009 Vote

6. The staff was very friendly from the front desk to the poolside.

"Beautiful landscape, great value, close to Sea World " Read full review on TripAdvisor 7/6/2009 Vote

7. The staff was always very friendly.

"Incredible Vacation Resort!!! " Read full review on TripAdvisor 6/6/2009 Vote

8. Their staff is very friendly.

"Great for family " Read full review on TripAdvisor 6/1/2009 Vote

9. The hotel is nice but the staff and non cleaned rooms made our stay horrible.

"Dont waste your time. Stay at a Marriott!!!! " Read full review on TripAdvisor 6/1/2009 Vote

10. Staff are still friendly and very inefficient (booking difficulties - changed booking and they ended up changing my credit card twice; watch the 14 day cancellation policy; very fancy coffee maker made terrible tasting coffee - when reception phoned to check on us, they said they had been having problems with coffee makers since they were cleaned, so brought us a different one.

"Second visit - very good " Read full review on TripAdvisor 5/23/2009 Vote