Wild Oak Ranch Hyatt, San Antonio, Front Desk

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Rank

63rd

Out of 504

Wild Oak Ranch Hyatt	Average Price: $244 Check Rates

Hotel Class:

9700 West Military Drive

San Antonio, 78251 View map

4-Star Hotel Rank: 21 of 32
Average review rating: 4.12

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (84) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 12 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) hotel (2) lighting (2)

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1. The front desk staff is fabulous, very friendly and helpful in any way.

"Fantastic Family Resort Hyatt wins again!! " Read full review on TripAdvisor 7/29/2009 Vote

2. The staff was very friendly from the front desk to the poolside.

"Beautiful landscape, great value, close to Sea World " Read full review on TripAdvisor 7/6/2009 Vote

3. Javier at the front desk couldnt get my dates correct, kept telling me they were booked for Memorial Day weekend then proceeded to tell me he was all booked on Thursday when prior that day he told me he had availability.

"Do NOT GO HERE!! " Read full review on TripAdvisor 5/19/2009 Vote

4. The front desk staff was excellent, since we are already owners at another property we were not required to listen to any sales pitch.

"Nice and Quiet " Read full review on TripAdvisor 12/6/2008 Vote

5. Just call the front desk about 15 mins prior to cooking and they will light it for you.

"Great Family Resort " Read full review on TripAdvisor 3/27/2010 Vote

6. Note if checking in before room is ready you can stowe bags with front desk and take a bag just with swim stuff and head for the pool.

"Great for Families with small kids " Read full review on TripAdvisor 6/17/2009 Vote

7. Front desk will call your cell and leave message when room is ready.

"Great for Families with small kids " Read full review on TripAdvisor 6/17/2009 Vote

8. Oh, we asked the front desk for a list of restaurants around the area and they provided us phone numbers as well.

"Very nice and relaxing resort " Read full review on TripAdvisor 6/12/2009 Vote

9. At night we wanted to grill out so we call the front desk and they sent someone over within 5 minutes and he put charcoal in the grill and lit it.

"What an Amazing Place " Read full review on TripAdvisor 6/5/2009 Vote

10. Seemed to be short-staffed comparing with full-servcie hotels (sometimes only 1 person working at the front desk).

"Nice resort " Read full review on TripAdvisor 4/6/2009 Vote