Marriott San Antonio, San Antonio, Front Desk

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Rank

20th

Out of 504

Marriott San Antonio	Average Price: $264 Check Rates

Hotel Class:

101 Bowie Street

San Antonio, 78205 View map

4-Star Hotel Rank: 12 of 32
Average review rating: 3.97

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (71) , MyTravelGuide (361) , Travelocity (8) , TripAdvisor (312) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) balcony (10) bar (52) bath (9) bathroom (27) bed (57) breakfast (60) charge (27) check in (54) checkout (6) concierge (32) cost (19) deal (11) decor (8) dinner (17) downtown (40) fee (14) fitness center (13) food (60) front desk (37) hotel (553) housekeeping (11) lobby (96) location (185) lunch (7) maid service (7) manager (10) money (20) parking (76) pillow (14) pool (82) price (34) rate (31) recommend (34) restaurant (111) room (452) room service (15) service (112) shower (14) spa (7) staff (150) street (52) suite (18) to park (8) towel (8) valet (33) valet parking (9) view (72) walk (127) wireless (21)

Front desk

Appears in 37 comments.

88% wrote positive comments about front desk

The following words were used in comments with Front desk:
best (2) comfortable (2) concierge (3) courteous (2) desk (37) friendly (8) great (3) helpful (5) need (3) problem (2) quick (2) rude (2) service (7) staff (14) suite (3) welcoming (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in was quick and the front desk clerk was polite and welcoming.

"Disappointing for the price " Read full review on TripAdvisor 4/1/2012 Vote

2. Joram at the front desk learned that I intended to change into comfortable clothes for flying when I asked the location of the lobby restroom.

"The location is on the Riverwalk; the focus is on SERVICE! " Read full review on TripAdvisor 3/26/2012 Vote

3. The front desk staff are very nice and curteous, the room service (we had the 12 dollar pizza deal) was good, the beds are fantastic.

"Delicious beds! " Read full review on TripAdvisor 3/15/2012 Vote

4. The service at the front desk is one of the best.

"5 Star Service " Read full review on TripAdvisor 2/29/2012 Vote

5. The front desk is good, but made a mistake at my check-in that cost me time at check-out (tax exempt status).

"Needs Accessibility Work " Read full review on TripAdvisor 2/16/2012 Vote

6. Front desk check-in was professional, courteous and efficient.

"More than just the Alamo at one of Marriott's finest... " Read full review on TripAdvisor 12/15/2011 Vote

7. The front desk staff was great, the concierge (Mic) helped me out more than once and the bartender (Alex) was a wealth of knowledge when it came to restaurant recommendations.

"Great hotel in downtown S.A. " Read full review on TripAdvisor 12/6/2011 Vote

8. The front desk staff was very pleasant.

"Not good " Read full review on TripAdvisor 7/10/2011 Vote

9. The staff at the front desk and Starbucks were very friendly and courteous.

"Great place to stay, business or fun " Read full review on TripAdvisor 5/10/2011 Vote

10. Front desk was wonderful even with a line of grumpy travelers.

"Close to The Alamo, clean and convenient " Read full review on TripAdvisor 2/3/2011 Vote