Marriott San Antonio, San Antonio, Service

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Rank

20th

Out of 504

Marriott San Antonio	Average Price: $264 Check Rates

Hotel Class:

101 Bowie Street

San Antonio, 78205 View map

4-Star Hotel Rank: 12 of 32
Average review rating: 3.97

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (71) , MyTravelGuide (361) , Travelocity (8) , TripAdvisor (312) , YahooTravel (47)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (24) balcony (10) bar (52) bath (9) bathroom (27) bed (57) breakfast (60) charge (27) check in (54) checkout (6) concierge (32) cost (19) deal (11) decor (8) dinner (17) downtown (40) fee (14) fitness center (13) food (60) front desk (37) hotel (553) housekeeping (11) lobby (96) location (185) lunch (7) maid service (7) manager (10) money (20) parking (76) pillow (14) pool (82) price (34) rate (31) recommend (34) restaurant (111) room (452) room service (15) service (112) shower (14) spa (7) staff (150) street (52) suite (18) to park (8) towel (8) valet (33) valet parking (9) view (72) walk (127) wireless (21)

Service

Appears in 112 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
excellent (14) expectation (5) food (12) friendly (8) good (15) great (13) hotel (27) internet (7) lobby (6) nice (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We enjoyed the extra friendly and attentive service all throughout the hotel.

"Outstanding Hotel in Downtown San Antonio, TX " Read full review on TripAdvisor 5/14/2012 Vote

2. The facility was great, and the food service was notably good.

"Real service, great food, river walk and shopping. " Read full review on TripAdvisor 5/3/2012 Vote

3. We pay a decent price for decent customer service and unfortunately Marriott in general has lost us as customers.

"Horrible!!! " Read full review on TripAdvisor 4/17/2012 Vote

4. Overall the service at this hotel is superb.

"Fantastic stay Hotel " Read full review on TripAdvisor 4/5/2012 Vote

5. It was difficult to find the self-park entrance and the signage was lacking, but once I got to my room, the friendly service made up for it.

"Wonderful staff and excellent rooms " Read full review on TripAdvisor 3/22/2012 Vote

6. Service was great, very smooth check-in and check-out.

"Spring break done well ! " Read full review on TripAdvisor 3/19/2012 Vote

7. In-room internet service (which should be free) was at least affordable, and is actually free in the lobby.

"Good four-star hotel, comfortable & pleasant " Read full review on TripAdvisor 12/16/2011 Vote

8. Concierge services were excellent and have excellent views of San Antonio.

"More than just the Alamo at one of Marriott's finest... " Read full review on TripAdvisor 12/15/2011 Vote

9. Spacious rooms and wonderful service.

"Awesome stay! Greatest beds and service. " Read full review on TripAdvisor 12/5/2011 Vote

10. Excellent service and location.

"Awesome stay! Greatest beds and service. " Read full review on TripAdvisor 12/5/2011 Vote