Holiday Inn Raleigh, Raleigh, Front Desk

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Rank

4th

Out of 119

Holiday Inn Raleigh	Average Price: $126 Check Rates

Hotel Class:

1707 Hillsborough Street

Raleigh, 27605 View map

3-Star Hotel Rank: 2 of 21
Average review rating: 3.33

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (3) , MyTravelGuide (43) , Travelocity (8) , TripAdvisor (104) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) balcony (15) bar (14) bath (5) bathroom (25) bathtub (3) bed (27) bill (3) breakfast (33) charge (3) check in (15) check out (7) checkout (2) closet (3) cost (3) decor (3) dinner (5) downtown (24) food (17) front desk (31) gym (4) hotel (233) housekeeping (3) lobby (15) location (41) lunch (2) manager (14) money (6) parking (36) pillow (7) pool (12) price (15) rate (9) recommend (12) restaurant (41) room (179) room service (9) service (22) sheets (3) shower (11) shuttle (3) staff (73) street (10) suite (9) towel (7) tub (3) value (7) view (6) walk (15) wireless (7)

Front desk Traveler Insight - Friendly Front Desk

Appears in 31 comments.

73% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) good (2) helpful (3) hotel (9) management (6) nice (2) rude (3) staff (16) useful (2) well (2) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were very helpful and polite.

"great location and price, but some drawbacks " Read full review on TripAdvisor 1/30/2012 Vote

2. The front desk personnel was very helpful when checking in and providing directions.

"Inconsistent " Read full review on TripAdvisor 10/19/2011 Vote

3. The only good part about this place is their wonderful front desk staff.

"Great front desk staff. Not a place I would stay in again though. " Read full review on TripAdvisor 9/3/2011 Vote

4. The front desk crew was very efficient, professional and NICE.

"This is a fun hotel, close to everything, good restaurant and the beds are Heavenly! " Read full review on TripAdvisor 1/27/2011 Vote

5. The front desk people were nice and knowledgeable about the area.

"The service at the front desk was great! " Read full review on TripAdvisor 1/7/2011 Vote

6. Front desk staff is friendly, regardless of the time of day or how busy the hotel is.

"Wonderful staff, great location, comfortable room " Read full review on TripAdvisor 12/29/2010 Vote

7. The front desk was excellent.

"Don't stay anywhere else " Read full review on TripAdvisor 8/17/2010 Vote

8. the front desk manager really made our stay memorable.

"Perfect front desk manager " Read full review on TripAdvisor 5/21/2010 Vote

9. When I told the front desk that I thought my AC was out they informed me that because it was cool outside, the vents would only blow out hot air.

"So bad, left in the middle of the night. " Read full review on TripAdvisor 3/15/2010 Vote

10. I have traveled extensively for business, and have never encountered staff as rude as at the front desk of the Brownstone.

"Wow - very poor customer service at the front desk!! " Read full review on TripAdvisor 12/7/2009 Vote