Holiday Inn Philadelphia, Philadelphia, Front Desk

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Rank

30th

Out of 177

Holiday Inn Philadelphia	Average Price: $168 Check Rates

Hotel Class:

900 Packer Avenue

Philadelphia, 19148 View map

3-Star Hotel Rank: 16 of 57
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (21) , MyTravelGuide (364) , TripAdvisor (270) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (75) bathroom (34) bathtub (6) bed (42) bill (6) breakfast (22) charge (13) check in (53) check out (11) checkout (5) check-out (6) complimentary (9) cost (7) deal (8) dinner (9) downtown (22) food (49) front desk (106) highway (6) hotel (454) housekeeping (7) lobby (25) location (86) lunch (5) manager (51) money (19) parking (76) pillow (4) pool (20) price (39) rate (23) recommend (18) refund (10) restaurant (78) room (343) room service (12) service (80) shower (21) shuttle (45) staff (136) street (18) suite (7) to park (4) towel (9) tub (7) value (8) view (15) walk (52) wireless (7)

Front desk

Appears in 106 comments.

76% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) desk (109) elevator (4) friendly (10) good (5) great (11) helpful (15) hotel (11) informative (4) liked (5) management (8) need (5) nice (6) pleasant (4) quick (5) reservation (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk was very pleasant and helpful.

"Perfect for sports. " Read full review on TripAdvisor 5/16/2012 Vote

2. The front desk staff was friendly and attentive.

"Clean and Convenient " Read full review on TripAdvisor 3/31/2012 Vote

3. Adam at the front desk was very helpful and even when he didnt know the answer to our questions he found out.

"Great Time " Read full review on TripAdvisor 3/26/2012 Vote

4. The front desk clerk was extremely pleasant and helpful.

"Pleasant Staff " Read full review on TripAdvisor 3/9/2012 Vote

5. The front desk staff is great, very fast and efficient checking us in and out.

"WONDERFUL! " Read full review on TripAdvisor 3/8/2012 Vote

6. Great customer service from front desk agent Adam.

"Nice Hotel " Read full review on TripAdvisor 3/5/2012 Vote

7. When I arrived at the holiday inn I was greeted by the lovely front desk.

"Great " Read full review on TripAdvisor 1/25/2012 Vote

8. This could have been a real disaster at most front desks but Paula said, 'We'll take care of that for you!' She did and checkin was quick, professional and thoroughly explained.

"Great Service and Convenient Location!!! " Read full review on TripAdvisor 11/29/2011 Vote

9. Paula at the front desk was very friendly and courteous.

"Great Staff " Read full review on TripAdvisor 11/23/2011 Vote

10. The ladies at the front desk were very helpful.

"Good help from front desk " Read full review on TripAdvisor 11/13/2011 Vote