Holiday Inn Philadelphia, Philadelphia, Staff

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Rank

30th

Out of 177

Holiday Inn Philadelphia	Average Price: $168 Check Rates

Hotel Class:

900 Packer Avenue

Philadelphia, 19148 View map

3-Star Hotel Rank: 16 of 57
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (21) , MyTravelGuide (364) , TripAdvisor (270) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (75) bathroom (34) bathtub (6) bed (42) bill (6) breakfast (22) charge (13) check in (53) check out (11) checkout (5) check-out (6) complimentary (9) cost (7) deal (8) dinner (9) downtown (22) food (49) front desk (106) highway (6) hotel (454) housekeeping (7) lobby (25) location (86) lunch (5) manager (51) money (19) parking (76) pillow (4) pool (20) price (39) rate (23) recommend (18) refund (10) restaurant (78) room (343) room service (12) service (80) shower (21) shuttle (45) staff (136) street (18) suite (7) to park (4) towel (9) tub (7) value (8) view (15) walk (52) wireless (7)

Staff Traveler Insight - Staff Issues

Appears in 136 comments.

81% wrote positive comments about staff

The following words were used in comments with Staff:
clean (10) customer (6) desk (29) extremely (7) friendly (34) good (9) great (23) helpful (31) hotel (28) liked (7) location (5) management (7) nice (9) night (4) rude (16) well (5) wondering (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Words cannot express how grateful I am to the staff for helping me through this difficult time.

"Very nice hotel " Read full review on TripAdvisor 5/17/2012 Vote

2. The housekeeping staff kept our rooms impeccibly clean and stocked with towels and other toiletries.

"Very nice hotel " Read full review on TripAdvisor 5/17/2012 Vote

3. The staff was so accomodating and helpful with making our stay as comfortable as possible.

"Very nice hotel " Read full review on TripAdvisor 5/17/2012 Vote

4. The front desk staff, especially Crystal, Paula, and Angela were so pleasant and knowledgeable that I was extremely upset when I had to leave.

"Very nice hotel " Read full review on TripAdvisor 5/17/2012 Vote

5. I want to specifically mention that Omar, a member of the banquest/events staff, was especially helpful to me during my two most recent trips there in April 2012.

"A place we use often for meetings " Read full review on TripAdvisor 5/4/2012 Vote

6. The staff are friendly - its the place itself that lets them down.

"Dull, ugly and boring! " Read full review on TripAdvisor 4/25/2012 Vote

7. The hotel staff was very friendly and there's a fridge in the room.

"Great hotel overall " Read full review on TripAdvisor 4/14/2012 Vote

8. It is a great location and although the staff was greatly stressed they were always very polite and kind.

"Convenient location. Good value for the money " Read full review on TripAdvisor 4/5/2012 Vote

9. The front desk staff was friendly and attentive.

"Clean and Convenient " Read full review on TripAdvisor 3/31/2012 Vote

10. At check-in some of the staff is quite friendly and helpful- Others can be machine like with almost no interest in being helpful or interested in your needs.

"Part Good, Part Bad, Part Ugly " Read full review on TripAdvisor 3/28/2012 Vote