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OpinionWell
Rank
30th
Out of 177

Holiday Inn Philadelphia

Average Price: $168  
 
Hotel Class:
900 Packer Avenue
Philadelphia, 19148 View map  
3-Star Hotel Rank: 16 of 57
Average review rating: 2.62
OpinionWell Value Index: 4
Traveler reviews analyzed: YahooTravel (29) , MyTravelGuide (364) , Expedia (21) , TripAdvisor (270) , BedBugRegistry (7)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 51 comments. 
43% wrote positive comments about manager
The following words were used in comments with Manager:
generous (3)   helpful (7)   holiday (4)   hotel (9)   informative (3)   inn (4)   management (55)   rude (5)   staff (5)    
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1. Tyrene at the front desk, along with Lydia (sp?) the housekeeping manager, were very thoughtful, patient and helpful in helping us retrieve her items.
"Tyrene, Lydia and staff are AMAZING!!! The best!! " Read full review on TripAdvisor   2/14/2012 Vote      
2. The Front Desk Manager was helpful, sincere, and a pleasure to deal with.
"Wonderful Front Desk Manager " Read full review on TripAdvisor   9/23/2010 Vote      
3. The Front Desk Manager was helpful, sincere, and a pleasure to deal with.
"Wonderful Front Desk Manager " Read full review on TripAdvisor   9/23/2010 Vote      
4. Fabulous hotel, very short walking distance to the Phillies game, great bar, and above all, a wonderful & accommodating Front Desk Staff and Manager.
"Wonderful Front Desk Manager " Read full review on TripAdvisor   9/23/2010 Vote      
5. Fabulous hotel, very short walking distance to the Phillies game, great bar, and above all, a wonderful & accommodating Front Desk Staff and Manager.
"Wonderful Front Desk Manager " Read full review on TripAdvisor   9/23/2010 Vote      
6. The restaurant appears to be very nice, but this manager clearly doesn't have what it takes for it to be a success.
"Nice hotel, restaurant not so nice " Read full review on TripAdvisor   9/12/2010 Vote      
7. The restaurant appears to be very nice, but this manager clearly doesn't have what it takes for it to be a success.
"Nice hotel, restaurant not so nice " Read full review on TripAdvisor   9/12/2010 Vote      
8. The staff, including the manager was less than helpful.
"Parking nightmare!! " Read full review on TripAdvisor   11/15/2007 Vote      
9. (thank Klemintina)And then there was Nik- He must be a manager of some sort and got involved when I had no hot water in the room and the only answer maintenance could say was to change rooms- I had already changed rooms twice due to cleaning and maintenance and was not about to do so again.
"Part Good, Part Bad, Part Ugly " Read full review on TripAdvisor   3/28/2012 Vote      
10. The person i ended up dealing with because she never returned a single phone call was extremely helpful but i guess he was not passing along the information to the manager.
"Good hotel made by bad by poor customer service " Read full review on TripAdvisor   1/6/2012 Vote      
   
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