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OpinionWell
Rank
30th
Out of 177

Holiday Inn Philadelphia

Average Price: $168  
 
Hotel Class:
900 Packer Avenue
Philadelphia, 19148 View map  
3-Star Hotel Rank: 16 of 57
Average review rating: 2.62
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (7) , Expedia (21) , MyTravelGuide (364) , TripAdvisor (270) , YahooTravel (29)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Service
Appears in 80 comments. 
67% wrote positive comments about service
The following words were used in comments with Service:
excellent (4)   food (6)   friendly (5)   good (11)   great (11)   helpful (4)   hotel (24)   night (6)   slow (4)   sports (4)   staff (4)   useful (5)    
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1. We've been using this hotel's many meeting and banquet rooms for several years and I've always been pleased with the level of service my colleagues and I have received.
"A place we use often for meetings " Read full review on TripAdvisor   5/4/2012 Vote      
2. We had a blast and as always got great service.
"Great time.. Go FLYERS!! " Read full review on TripAdvisor   5/1/2012 Vote      
3. On the good side the room cleaning service people were fantastic in helping us with our every need and request.
"Part Good, Part Bad, Part Ugly " Read full review on TripAdvisor   3/28/2012 Vote      
4. Great customer service from front desk agent Adam.
"Nice Hotel " Read full review on TripAdvisor   3/5/2012 Vote      
5. Check in was very quick and the front desk agent, Crystal, was very friendly and provided great customer service.
"Great Service " Read full review on TripAdvisor   2/16/2012 Vote      
6. I stayed there last weekend (February 2012), too and the service was excellent.
"Tyrene, Lydia and staff are AMAZING!!! The best!! " Read full review on TripAdvisor   2/14/2012 Vote      
7. If you want to know a new meaning to the expression, customer service, it is Inez.
"Inez at the Front Desk - Rocks!!! " Read full review on TripAdvisor   2/13/2012 Vote      
8. When I went downt to the bar and lounge I was greeted by Erica the bartender immediately I felt Comfortable her service was great and she was very attentive even though it was busy .
"Great " Read full review on TripAdvisor   1/25/2012 Vote      
9. I was extremely happy with the level of customer service, as at both check in and check out the staff were very friendly and helpful.
"News Year in Philadlephia " Read full review on TripAdvisor   1/10/2012 Vote      
10. While the hotel was very nice our customer service experience really left a bad taste in my mouth.
"Good hotel made by bad by poor customer service " Read full review on TripAdvisor   1/6/2012 Vote      
   
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