Radisson Plaza Lord Baltimore, Baltimore, Front Desk

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Rank

32nd

Out of 231

Radisson Plaza Lord Baltimore	Average Price: $193 Check Rates

Hotel Class:

20 West Baltimore Street

Baltimore, 21201 View map

3-Star Hotel Rank: 18 of 33
Average review rating: 3.21

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (75) , MyTravelGuide (667) , Travelocity (14) , TripAdvisor (330) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 95 comments.

81% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (8) helpful (16) hotel (7) location (3) nice (6) pleasant (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Mark at the front desk was excellent attending to our arrival, with an upgrade due to our room not being ready when promised.

"Needs attention but still Great " Read full review on TripAdvisor 5/8/2012 Vote

2. Front desk was pleasant, parking garage was about 3 blocks away, room service was good.

"Very good for the price... " Read full review on TripAdvisor 2/21/2012 Vote

3. Upon my return to the front desk the same responsive individual reassigned me to another room on the 17th floor.

"Historic, Comfortable and Pleasant " Read full review on TripAdvisor 11/12/2011 Vote

4. The valet helped us out of the car and directed us to the front desk where we were warmly welcomed by a very friendly and helpful front desk man.

"Happily Surprised! " Read full review on TripAdvisor 10/3/2011 Vote

5. We readied ourselves and headed to the front desk again, the wonderful front desk man pointed us in our direction and wished us luck for our team.

"Happily Surprised! " Read full review on TripAdvisor 10/3/2011 Vote

6. We look forward to our next stay and seeing our friendly front desk personal.

"Happily Surprised! " Read full review on TripAdvisor 10/3/2011 Vote

7. Front desk was VERY friendly and warming.

"Definitely not brand new, but DOES have some old world charm++ " Read full review on TripAdvisor 10/3/2011 Vote

8. He opened the door and we were welcomed by a classical lobby and friendly front desk people.

"Don't believe all the negative reviews " Read full review on TripAdvisor 9/11/2011 Vote

9. The front desk help was the same.

"Fire the Maid Service " Read full review on TripAdvisor 9/6/2011 Vote

10. The staff at the front desk was very pleasant.

"Did not like my stay at the hotel " Read full review on TripAdvisor 7/26/2011 Vote