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OpinionWell
Rank
17th
Out of 107

Santa Barbara Hotels

Average Price: $223  
 
Hotel Class:
17 West Haley Street
Santa Barbara, 93101 View map  
2-Star Hotel Rank: 3 of 20
Average review rating: 3.76
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (5) , Travelocity (8) , TripAdvisor (249) , YahooTravel (6)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Courteous
Appears in 10 comments. 
The following words were used in comments with Courteous:
efficient (2)   friendly (2)   helpful (3)   hotel (2)   nice (2)   not (2)   phone (2)   reservation (2)   room (2)   shop (2)   staff (8)   street (2)   super (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. Breakfast buffet is standard Holiday Inn Express fare; staff was courteous and efficient.
"Good location; a noisy room " Read full review on TripAdvisor   2/20/2012 Vote      
2. Staff are courteous and efficient but not super friendly which does not bother a business traveler like myself.
"Great positioned downtown hotel with spotty service " Read full review on TripAdvisor   11/6/2011 Vote      
3. Douglas was courteous and went out of his way to assist me.
"Impressive Service " Read full review on TripAdvisor   8/25/2011 Vote      
4. The hotel staff were especially nice when I made reservations over the phone and upon check-in they were super helpful and courteous.
"Amazing service in a perfect location, I couldn't ask for more. " Read full review on TripAdvisor   3/2/2011 Vote      
5. The hotel staff were especially nice when I made reservations over the phone and upon check-in they were super helpful and courteous.
"Amazing service in a perfect location, I couldn't ask for more. " Read full review on TripAdvisor   3/2/2011 Vote      
6. The location is well situated to all the shops on state street, But the thing that made the difference was the staff, they were very courteous.
"This hotel has awesome customer service " Read full review on TripAdvisor   12/1/2010 Vote      
7. The service at the front desk when arriving is always very courteous and accommodating.
"Excellent Service and Accommodations " Read full review on TripAdvisor   6/4/2010 Vote      
8. This is right next to State Street and all of the great shops- it was a bit expensive for the type of room, but staff is courteous and room was clean- just what we needed.
"Great Location " Read full review on Travelocity   10/1/2009 Vote      
9. The entire staff is both courteous and helpful.
"Great Hotel, Great Location, a Must Stay! " Read full review on TripAdvisor   5/27/2009 Vote      
10. Even the housekeeping staff was friendly and courteous.
"Charming! " Read full review on Travelocity   10/1/2007 Vote      
   
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