Kona Kai Resort San Diego, San Diego, Responsive

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Home » United States » California » San Diego Destinations » San Diego Hotels » Kona Kai Resort San Diego

OpinionWell
Rank

44th

Out of 517

Kona Kai Resort San Diego	Average Price: $179 Check Rates

Hotel Class:

1551 Shelter Island Drive

San Diego, 92106 View map

3-Star Hotel Rank: 20 of 101
Average review rating: 3.49

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (81) , MyTravelGuide (44) , Travelocity (10) , TripAdvisor (253) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Responsive

Appears in 8 comments.

The following words were used in comments with Responsive:
desk (2) hotel (3) lacking (2) management (4) not (4) resort (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The resort personnel were friendly and responsive.

"A great time in San Diego & Kona Kai Resort " Read full review on TripAdvisor 3/14/2012 Vote

2. Prior to the phone call we assumed that the management of Kona Kai would at least express their regret for our recent stay - but not a call, email, letter, nothing - no response.

"ROACHES " Read full review on TripAdvisor 6/29/2011 Vote

3. We shared our concerns with the hotel staff and were met with modest response.

"HUGE disappointment - will never stay again! " Read full review on TripAdvisor 1/13/2011 Vote

4. No response, nada.

"Nice But Check for Bugs " Read full review on TripAdvisor 10/27/2008 Vote

5. Not only because of the below average hotel conditions but also due to the lack of responsible and ethical staff.

"Housekeeping Steals " Read full review on TripAdvisor 5/14/2008 Vote

6. The front desk manager then insinuated that I had no grounds for filing a report since I had signed a form when I checked in that I would not hold the hotel responsible for lost/stolen items.

"Housekeeping Steals " Read full review on TripAdvisor 5/14/2008 Vote

7. Finally after the run around and lack of response from the 'resort' staff, I informed the front desk manager that for insurance purposes I was going to file the items as stolen with the Bay police.

"Housekeeping Steals " Read full review on TripAdvisor 5/14/2008 Vote

8. Now management will not take any responsibility for this.

"Dishonest employees, stole suit!!! " Read full review on TripAdvisor 10/13/2005 Vote