Paradise Point Resort and Spa, San Diego, Responsive

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Home » United States » California » San Diego Destinations » San Diego Hotels » Paradise Point Resort and Spa

OpinionWell
Rank

24th

Out of 517

Paradise Point Resort and Spa	Average Price: $368 Check Rates

Hotel Class:

1404 Vacation Road

San Diego, 92109 View map

4-Star Hotel Rank: 11 of 30
Average review rating: 3.25

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (97) , MyTravelGuide (986) , Travelocity (25) , TripAdvisor (1269) , YahooTravel (80)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (21) awesome (62) beautiful (395) beautifully (25) best (131) better (144) big (89) cares (64) clean (392) cleanliness (22) comfortable (173) convenient (51) cool (28) courteous (30) decent (34) delicious (27) enjoyable (26) excellent (129) exceptional (54) fabulous (39) fantastic (65) free (106) fresh (29) friendly (352) fun (104) good (375) gorgeous (59) great (716) happy (62) helpful (261) huge (72) liked (435) love (183) lush (50) luxurious (21) new (126) nice (625) outstanding (31) perfect (125) pleasant (48) pleased (20) plenty (60) professional (24) quiet (94) reasonable (61) responsive (21) spacious (60) spectacular (19) welcoming (30) wonderful (172)

Responsive

Appears in 33 comments.

The following words were used in comments with Responsive:
beach (3) clean (3) comfortable (2) courteous (3) desk (5) exceptional (2) food (2) friendly (6) good (3) hotel (4) management (3) not (5) resort (2) room (4) ruined (2) service (3) size (2) slow (2) staff (12) trip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I sent review to hotel and received an impersonal email (autogenerated) response.

"Hotel and meals " Read full review on TripAdvisor 4/29/2012 Vote

2. An automated response when we filled out the customer survey about our stay.

"High Price for Average Experience " Read full review on TripAdvisor 4/25/2012 Vote

3. The staff was super friendly and responsive - quite possibly the best at any resort we've stayed at.

"A fun time for the family at Paradise Point! " Read full review on TripAdvisor 2/15/2012 Vote

4. We were upgraded to a lovely suite, the service was amazing both pleasant staff and very quick response, especially considering the size of the venue.

"Great destination resort " Read full review on TripAdvisor 10/27/2011 Vote

5. Management was responsive (this time).

"Only if the rooms were kept clean.... terrible value " Read full review on TripAdvisor 9/23/2011 Vote

6. After no response I contacted them and was asked whether we were planning another stay with them because sometimes these things can be resolved with a resort credit.

"Hotel scratched our vehicle and refuses to pay for repair " Read full review on TripAdvisor 8/23/2011 Vote

7. The good: nice location, pretty grounds, good-sized, clean & comfortable rooms, excellent management responsiveness to issues raised.

"a mixed bag " Read full review on TripAdvisor 8/1/2011 Vote

8. Hotel could not do anything, but did make it very worth our while in their response comping our last night and the head of security, Phil, personally delivered an armload of beach goodies to us as we spent the previous day making a sandcastle that the family of 12 was now parked around.

"great, would go again " Read full review on TripAdvisor 7/28/2011 Vote

9. Staff were uniformly friendly and very responsive to our requests throughout our stay.

"Beautiful property, lots of things to do, friendly staff. " Read full review on TripAdvisor 7/4/2011 Vote

10. If something was not to our liking, we have to say they were responsive and wanted to correct any problems.

"Strong Potential, Great Stay, Recommended Impovements... " Read full review on TripAdvisor 6/29/2011 Vote