Home » United States » California » San Diego Destinations » San Diego Hotels » Hard Rock Hotel San Diego
Back to search results
OpinionWell
Rank
41st
Out of 517

Hard Rock Hotel San Diego

Average Price: $294  
 
Hotel Class:
207 5th Avenue
San Diego, 92101 View map  
4-Star Hotel Rank: 17 of 30
Average review rating: 3.75
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (57) , Travelocity (5) , TripAdvisor (721) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 15 comments. 
The following words were used in comments with Responsive:
conference (2)   guest (2)   hotel (9)   management (3)   most (2)   not (2)   problem (2)   room (2)   service (3)   staff (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. I didn't get much response other than 'I'm sorry'.
"Smoke Detector Nightmare " Read full review on TripAdvisor   2/6/2012 Vote      
2. Obviously I expect a response from tripadvisor guy now, but what good is it unless i was to return.
"Bait and switch, customer service doesnt return emails since their phone reps give out false information " Read full review on TripAdvisor   11/30/2011 Vote      
3. (Which was way out of what most hotels think is their responsibly) They were extremely helpful, remembered us anytime they saw us in the hotel, and general happy disposition from EVERYONE.
"Wine Tasting at the Hard Rock Hotel " Read full review on TripAdvisor   10/27/2011 Vote      
4. The director of rooms was so responsive after I filled out post stay survey that I just had to spread the word about how GREAT this place is.
"PERFECT " Read full review on TripAdvisor   10/23/2011 Vote      
5. I worked in hotels and restaurants for years, and the response to these problems was unprofessional, to say the least.
"Fighting Fruit Flies and One Thousand Decibels " Read full review on TripAdvisor   10/10/2011 Vote      
6. We were grateful for the response for the manager, but the flippant answer from the concierge led us not to use it again.
"Petco Park hotel - lots of good, but concierge issue soured trip " Read full review on TripAdvisor   9/11/2011 Vote      
7. Security responded promptly and both Derrick Mukina (the Guest Services Manager) and Luke Burger (Director of Guest Services) were professional, responsive, and gracious at addressing this issue with me in the days that followed.
"Very Professional Management Response " Read full review on TripAdvisor   4/14/2011 Vote      
8. The hotel staff was very friendly, incredibly responsive, and the atmosphere, location, and food were outstanding.
"The Hard Rock San Diego really rocks! " Read full review on TripAdvisor   2/6/2011 Vote      
9. The responses I got when calling were unacceptable ('well, I put it in the computer') and I had to call several times.
"Hard Rock should stick to catering to the trashy people that visit their club " Read full review on TripAdvisor   3/30/2010 Vote      
10. We were at this hotel for a very big conference and we will make sure the the committe that is responsible for booking hotels is aware of all the problems with the hotel staff and the noise that this hotel is never booked again for this conference.
"Business Trip " Read full review on TripAdvisor   3/14/2010 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved