Holiday Inn San Antonio, San Antonio, Helpful

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Rank

35th

Out of 504

Holiday Inn San Antonio	Average Price: $127 Check Rates

Hotel Class:

318 West Durango

San Antonio, 78204 View map

2-Star Hotel Rank: 3 of 155
Average review rating: 3.5

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (12) , MyTravelGuide (591) , Travelocity (7) , TripAdvisor (129) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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acceptable (5) adequate (6) attentive (3) awesome (5) beautiful (5) best (21) better (25) big (7) cares (17) clean (77) comfortable (30) convenient (9) correct (4) courteous (6) decent (8) efficient (4) enjoyable (4) excellent (8) exceptional (8) fancy (4) fantastic (3) fast (4) free (50) fresh (4) friendly (38) fun (3) good (55) great (74) happy (10) helpful (40) huge (6) impressed (6) liked (36) love (8) new (15) nice (83) outstanding (5) perfect (5) perfectly (3) pleasant (9) pleased (13) plenty (3) positive (5) professional (4) quiet (9) reasonable (7) spacious (5) tastefully (3) welcoming (14) wonderful (10)

Helpful

Appears in 176 comments.

The following words were used in comments with Helpful:
area (7) clean (19) desk (32) employee (12) extremely (8) friendly (74) good (7) great (13) hotel (23) housekeeping (5) informative (5) liked (7) location (8) need (5) nice (18) not (29) recommend (5) room (23) shuttle (6) staff (108)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk were consistently helpful and friendly.

"Good hotel - shame about the restaurant management " Read full review on TripAdvisor 5/7/2012 Vote

2. Tammy is a very good person and worker and she will help you if you need it.

"Amazing Front Desk Staff " Read full review on TripAdvisor 2/3/2012 Vote

3. The front desk staff was so nice & helpful.

"Amazing customer service!! " Read full review on TripAdvisor 2/1/2012 Vote

4. The staff was very friendly and helpful.

"Great stay! Friendly staff! " Read full review on TripAdvisor 9/18/2011 Vote

5. Every staff member I encountered in a nine day business stay was extremely helpful, from recommending restaurants to giving directions to changing my room twice (to get a nicer view) to holding large packages for several days.

"Convenient To Riverwalk Without Riverwalk Price " Read full review on TripAdvisor 9/12/2011 Vote

6. The room was really clean and front desk staff very helpful.

"Great stay! " Read full review on TripAdvisor 9/12/2011 Vote

7. I was constantly amazed by their professionalism and desire to help.

"3 Star hotel with a 5 Star staff " Read full review on TripAdvisor 8/24/2011 Vote

8. Super friendly staff, helped us with everything.

"Hidden Gem " Read full review on TripAdvisor 7/28/2011 Vote

9. Housekeeping were very helpful and prompt with our needs.

"The staff made the trip excellent! " Read full review on TripAdvisor 7/23/2011 Vote

10. The front desk workers were very friendly and helpful.

"We wont be back to this one. " Read full review on TripAdvisor 5/16/2011 Vote