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Rank
35th
Out of 504

Holiday Inn San Antonio

Average Price: $127  
 
Hotel Class:
318 West Durango
San Antonio, 78204 View map  
2-Star Hotel Rank: 3 of 155
Average review rating: 3.5
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (12) , MyTravelGuide (591) , Travelocity (7) , TripAdvisor (129) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Happy
Appears in 21 comments. 
The following words were used in comments with Happy:
attitude (2)   breakfast (3)   charged (2)   floor (2)   free (2)   great (2)   guest (4)   hotel (7)   not (7)   offers (3)   old (2)   order (2)   reservation (3)   room (5)   staff (2)   walking (3)    
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1. This suggested that, although other staff had a great attitude, management were quite happy to make a fast buck out of their day conference trade at the expense of ordinary guests.
"Good hotel - shame about the restaurant management " Read full review on TripAdvisor   5/7/2012 Vote      
2. I even witnessed her taking feedback from a not so happy customer .
"Front Desk Help ... Very Good ... " Read full review on TripAdvisor   3/5/2012 Vote      
3. I have to admit that i was further impressed by the housekeeping staff for there hardwork keeping me and other guests happy with there Keep Clean and In Order attitude.
"Excelllent front desk staff "Tammie Wall". " Read full review on TripAdvisor   3/1/2012 Vote      
4. Overall, I will be happy to go back again and would recommend it to anyone but only once the renovation work is done.
"Good Hotel, BUT... " Read full review on TripAdvisor   9/3/2011 Vote      
5. There was no happy hour so everyone tended to go to the local bars which did have one.
"Average Place to Stay " Read full review on TripAdvisor   7/25/2011 Vote      
6. Next day not happy with my room, they told me that when I reserve with a third party (AMERICAN EXPRESS) they can't guarantee me the reservation, which is not what American Express told me, to call later to see what can be done, called them and they told me that I had reserved a handicap room, they could of easily moved me, and tell the next guest the same story.
"bad experience " Read full review on TripAdvisor   3/29/2011 Vote      
7. This holiday inn did not offer breakfast, they charged 11 bucks a person for a very mediocre breakfast buffet, and their happy hour was in a room on the third floor which made it awkward as me and my wife walked in and there were a few couples sitting on a couch watching the news.
"Did not impress " Read full review on TripAdvisor   4/25/2010 Vote      
8. Something that stood out about all of those was that they all offered free breakfast, and the latter two offered very spacious rooms and a happy hour (both actually went for 2 hours) for guests to enjoy free alcoholic beverages and their rates were on the lower end of the scale.
"Did not impress " Read full review on TripAdvisor   4/25/2010 Vote      
9. AFTER Reading all the bad reviews I was very happy, We got our room from priceline everyone was great,they provided a microwave fridge androll away bed on request, the matress works better on the floor than the springs, no extra charge, it is quitea walk to the river walk, had no problem with the hotel or service, We A RE Very PLEASED,PS DONT ORDER THE PIZZA FROM THE FLYERS UNDER THE DOOR.
"HAD A GREAT EXPERIENCE " Read full review on YahooTravel   8/17/2009 Vote      
10. But more than their hotel, the people there would take the shirt off of their back to make you happy.
Read full review on MyTravelGuide   7/12/2009 Vote      
   
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