Crowne Plaza San Antonio Riverwalk, San Antonio, Helpful

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Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 176 comments.

The following words were used in comments with Helpful:
breakfast (8) clean (14) courteous (6) desk (21) employee (7) extremely (11) friendly (60) great (13) hotel (29) location (9) most (6) need (7) nice (12) not (18) park (9) room (16) service (7) staff (110) valet (10) walking (7)

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1. The service was excellent from the friendly front desk staff, to the very helpful valets and parking attendants.

"Excellent service, OK location " Read full review on TripAdvisor 5/21/2012 Vote

2. The help at the front desk was exceptional.

"Nice Place to Stay " Read full review on TripAdvisor 5/8/2012 Vote

3. I could not be happier with the service that the front desk provided me throughout a two-week stay; whether they connected me to another guest room or mailed my postcards, they were quite helpful.

"Very good room, Excellent Bar and Restaurant " Read full review on TripAdvisor 5/6/2012 Vote

4. The front desk and the gift shop staff are so helpful with directions and ideas for places to go and see.

"Highly recommended !!! " Read full review on TripAdvisor 5/3/2012 Vote

5. This trip was a month long and they helped me with anything I needed.

"Highly recommended !!! " Read full review on TripAdvisor 5/3/2012 Vote

6. He also helped me receive packages for me.

"Excellent hotel Experience for Conference " Read full review on TripAdvisor 4/29/2012 Vote

7. Justin Lope and Genaro Alfonso were a GREAT help to me.

"Great customer service! " Read full review on TripAdvisor 4/28/2012 Vote

8. Staff was very helpful and very kind.

"Good hotel " Read full review on TripAdvisor 4/23/2012 Vote

9. Everyone at the At this hotel is so polite and extremely helpful.

"Impeccable service! " Read full review on TripAdvisor 4/5/2012 Vote

10. He went out of his way to get me a water so I could take my aspirin, and then went out of his way to direct me to the hot tub area ( no glasses I'm blind without) so I could use the heat to help with the pain as well.

"Impeccable service! " Read full review on TripAdvisor 4/5/2012 Vote