Crowne Plaza San Antonio Riverwalk, San Antonio, Cares

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » Crowne Plaza San Antonio Riverwalk

OpinionWell
Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

adequate (10) attentive (7) awesome (8) beautiful (6) best (14) better (25) big (10) cares (17) cheaper (6) clean (95) cleanliness (6) comfortable (49) comfy (13) convenient (10) cool (5) correct (14) courteous (9) decent (15) efficient (9) enjoyable (5) excellent (26) exceptional (17) fantastic (5) fast (5) free (44) fresh (6) friendly (66) fun (13) good (93) great (98) happy (14) helpful (68) huge (5) impressed (6) liked (67) love (16) new (11) nice (139) outstanding (6) perfect (7) pleasant (21) plenty (7) positive (10) professional (12) quiet (17) reasonable (8) spacious (10) spotless (4) welcoming (8) wonderful (8)

Cares

Appears in 24 comments.

The following words were used in comments with Cares:
arrival (2) bed (2) breakfast (2) busy (2) desk (2) elevator (2) generous (2) hotel (4) nice (2) not (3) park (2) professional (2) staff (4) trip (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Scott Larsen the general manager and his team went out of their way to make sure I was taken care of and felt welcome.

"Highly recommended !!! " Read full review on TripAdvisor 5/3/2012 Vote

2. He took care of my every need and answered all my questions about where to go.

"Excellent hotel Experience for Conference " Read full review on TripAdvisor 4/29/2012 Vote

3. I think that we will stick with family owned, mid priced resorts since the people seem to care a bit more and value your business.

"Very good but expected more from a Crowne Plaza " Read full review on TripAdvisor 2/27/2012 Vote

4. I did expect more, as it is quite disappointing to discover that housekeeping hadn't taken care of some of the basics when they made up the room.

"I expected more. " Read full review on TripAdvisor 2/21/2012 Vote

5. Please know that these guys know and care.

"HELP WAS THERE FOR ME " Read full review on TripAdvisor 2/15/2012 Vote

6. The staff was professional and friendly, and seemed to care about the guests of the hotel.

"Solid Performer " Read full review on TripAdvisor 2/3/2012 Vote

7. We ate a nice breakfast in the restaurant--my husband got the continental special and I ordered off the menu since I don't care for buffets.

"Excellent hotel near the end of Riverwalk " Read full review on TripAdvisor 1/27/2012 Vote

8. The staff took the elevator out of service, had the elevator company out to fix the problem and took care of it in a professional manner.

"Wonderful hotel with poor elevator. " Read full review on TripAdvisor 1/19/2012 Vote

9. Be careful when you take a taxi.

"Super friendly staff makes all the difference! " Read full review on TripAdvisor 1/16/2012 Vote

10. I called the Hotel in advance to set up the trip for them and they took care of all of the details on the phone.

"A Great Hidden Gem on the River " Read full review on TripAdvisor 7/13/2011 Vote