Crowne Plaza San Antonio Riverwalk, San Antonio, Correct

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OpinionWell
Rank

49th

Out of 504

Crowne Plaza San Antonio Riverwalk	Average Price: $178 Check Rates

Hotel Class:

111 Pecan Street East

San Antonio, 78205 View map

3-Star Hotel Rank: 19 of 111
Average review rating: 3.22

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (332) , TripAdvisor (278)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (10) attentive (7) awesome (8) beautiful (6) best (14) better (25) big (10) cares (17) cheaper (6) clean (95) cleanliness (6) comfortable (49) comfy (13) convenient (10) cool (5) correct (14) courteous (9) decent (15) efficient (9) enjoyable (5) excellent (26) exceptional (17) fantastic (5) fast (5) free (44) fresh (6) friendly (66) fun (13) good (93) great (98) happy (14) helpful (68) huge (5) impressed (6) liked (67) love (16) new (11) nice (139) outstanding (6) perfect (7) pleasant (21) plenty (7) positive (10) professional (12) quiet (17) reasonable (8) spacious (10) spotless (4) welcoming (8) wonderful (8)

Correct

Appears in 20 comments.

The following words were used in comments with Correct:
$ (2) breakfast (4) buffet (3) charged (3) expectation (2) few (2) hotel (2) menu (2) never (3) not (8) operator (2) order (2) park (2) price (2) rating (3) room (4) staff (2) walking (2)

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1. 00 and when I brought this to their attention, they finally charged the correct amount of $14.

"Greed over Customer Satisfaction " Read full review on TripAdvisor 12/20/2011 Vote

2. 95 was the correct reduced charge.

"Greed over Customer Satisfaction " Read full review on TripAdvisor 12/20/2011 Vote

3. Had problems with stay and never got them corrected.

"Not up to par " Read full review on TripAdvisor 9/2/2011 Vote

4. The first fridge did not operate correctly, but a replacement was brought within 15 minutes and operated well.

"Pleasantly Surprised! " Read full review on TripAdvisor 8/4/2011 Vote

5. In the few cases where something wasn't quite up to expectations, he has not only corrected the situation but gone above ad beyond the call of duty to take realities higher than any expectations.

"A Great Hidden Gem on the River " Read full review on TripAdvisor 7/13/2011 Vote

6. but I was charged anyway, my name was never entered correctly so each time I had called down, they didn't have notes or the correct information.

"Overcharged for everything - huge waste of money " Read full review on TripAdvisor 7/1/2010 Vote

7. Once we got on the correct side of the River Walk, it was easy walking to everything.

"Not bad for our spur of the moment, quick trip out of town... " Read full review on TripAdvisor 5/17/2010 Vote

8. *The drink menu is not correct, we tried to order a few types of wine/scotch that were listed on the menu, but they were out of.

"Garbage... " Read full review on TripAdvisor 4/26/2010 Vote

9. *When we first arrived the desk clerk gave us a little bit of trouble by not having the correct room rates.

"Garbage... " Read full review on TripAdvisor 4/26/2010 Vote

10. The reviews about parking are correct.

"Not such a great deal through Hotwire " Read full review on TripAdvisor 5/23/2009 Vote