Holiday Inn Philadelphia, Philadelphia, Cares

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Rank

30th

Out of 177

Holiday Inn Philadelphia	Average Price: $168 Check Rates

Hotel Class:

900 Packer Avenue

Philadelphia, 19148 View map

3-Star Hotel Rank: 16 of 57
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (7) , Expedia (21) , MyTravelGuide (364) , TripAdvisor (270) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (4) amazing (7) attentive (4) beautiful (7) best (20) better (32) big (10) cares (15) cheaper (4) clean (113) cleanliness (4) comfortable (48) comfy (7) convenient (21) cool (7) correct (5) courteous (10) decent (10) efficient (4) excellent (14) exceptional (14) fabulous (4) fast (5) free (39) friendly (68) fun (7) generous (4) good (116) great (138) happy (12) helpful (86) impressed (6) liked (50) love (10) new (30) nice (91) perfect (17) perfectly (4) pleasant (21) pleased (8) plenty (6) professional (12) quiet (8) reasonable (14) responsive (8) soft (4) spacious (8) spotless (3) welcoming (12) wonderful (15)

Cares

Appears in 20 comments.

The following words were used in comments with Cares:
bathroom (2) courteous (2) desk (2) guest (2) holiday (2) hotel (2) inn (2) mold (2) need (2) not (3) problem (2) room (2) service (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They didnt care and asked us to leave, we were all shocked.

"Good hotel made by bad by poor customer service " Read full review on TripAdvisor 1/6/2012 Vote

2. So if you ever want to come to Philadelphia,you could take care of business,go to a game or see some sights.

"My Stay In Philadelphia " Read full review on TripAdvisor 12/19/2011 Vote

3. I usually think people complaint to get something for nothing but in this case Holiday Inn and this one hotel doesn't care about providing customer service.

"unhappy rewards customer " Read full review on TripAdvisor 12/13/2011 Vote

4. This could have been a real disaster at most front desks but Paula said, 'We'll take care of that for you.

"Great Service and Convenient Location!!! " Read full review on TripAdvisor 11/29/2011 Vote

5. There was a snag with my rez which was entirely my fault but she took care of things for me and my wife.

"Great Service and Convenient Location!!! " Read full review on TripAdvisor 11/29/2011 Vote

6. and they helped take care of that without stress.

"Holiday Inn was great! " Read full review on TripAdvisor 8/17/2011 Vote

7. It is obvious that IRONICALLY Holiday Inn does not care how you sleep at night.

Read full review 7/15/2011 Vote

8. VERY nice lady at the front desk, Inez (?sp) took care of the issue, and smiled the whole time.

"It was alright... " Read full review on TripAdvisor 6/5/2011 Vote

9. Jason and Manny run the shuttle but also take great care of the guests.

"The People make it Great " Read full review on TripAdvisor 4/13/2010 Vote

10. Although the location of this hotel can't be beat, the service is awful and the people that work there seem not to care and are dishonest.

"Unfriendly Hotel/Left Out In The Cold " Read full review on TripAdvisor 2/1/2010 Vote