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OpinionWell
Rank
27th
Out of 177

Crowne Plaza Philadelphia - Center City

Average Price: $242  
 
Hotel Class:
1800 Market Street
Philadelphia, 19103 View map  
3-Star Hotel Rank: 13 of 57
Average review rating: 3.42
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (8) , MyTravelGuide (724) , Travelocity (10) , TripAdvisor (342) , YahooTravel (10)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Responsive
Appears in 13 comments. 
The following words were used in comments with Responsive:
courteous (2)   helpful (2)   hotel (6)   housekeeping (2)   room (2)   service (2)   staff (4)    
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1. On the plus side, staff was responsive when I had requests, and the concierge was informative.
"Serviceable business hotel " Read full review on TripAdvisor   5/11/2012 Vote      
2. Do you want to stay at a hotel that cannot take responsibility for their mistakes? I think it goes without saying that one would like to stay at a place where they can feel confident when they leave the room to housekeeping.
"Missing belongings, Don't do it. " Read full review on TripAdvisor   1/19/2012 Vote      
3. Whether the sweater was stolen, or taken accidentally with the linens, the result is still the same, the hotel refused to take responsibility for the actions of their housekeeping staff and my stay there inadvertently cost far more than it should have.
"Missing belongings, Don't do it. " Read full review on TripAdvisor   1/19/2012 Vote      
4. and their response.
"Never again! " Read full review on TripAdvisor   8/23/2010 Vote      
5. To date I have not even received an acknowledgement much less an apology or some kind of acknowledgement of responsibility.
"Be careful - My first experience with hotel theft " Read full review on TripAdvisor   10/28/2009 Vote      
6. The booking service (Expedia) claims that it was the hotel's responsibility but gave me a credit against my next reservation.
"Good location, mediocre hotel " Read full review on TripAdvisor   4/19/2009 Vote      
7. The hotel claims that it was the responsibility of my online booking service and offered no refund.
"Good location, mediocre hotel " Read full review on TripAdvisor   4/19/2009 Vote      
8. No one at the hotel will claim responsibility even though we were told by our bank that these charges were made independently of one another at separate times.
"Crowne Plaza rip off scam! " Read full review on TripAdvisor   7/14/2008 Vote      
9. My room`s entryway light was burnt out, and it took 2 calls to get a response to it.
"Hated every minute of it " Read full review on TripAdvisor   1/17/2008 Vote      
10. When I called the front desk to complain, the response was 'their job is to come in and get the job done.
"Hated every minute of it " Read full review on TripAdvisor   1/17/2008 Vote      
   
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