4. when that is not my appropriate title? Why wouldn't the reservation be listed in my Gold Points account? Why would I make a reservation for four adults when I was only traveling with my daughter? Why wouldn't I choose the AAA rate opposed to their best available rate (which is always higher)? BE CAREFUL WHEN MAKING RESERVATIONS DIRECTLY WITH THIS HOTEL BECAUSE IF YOU CHOOSE TO CANCEL, TEN TIMES OUT OF TEN, YOU'RE GOING TO BE PENALIZED FOR DECIDING NOT TO STAY AT THEIR HOTEL WHEN THERE ARE OTHER HOTELS THAT ARE MORE QUALITATIVE THAN THEIRS.