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Rank
108th
Out of 468

InterContinental West Miami

Average Price: $160  
 
Hotel Class:
2505 NorthWest 87th Avenue
Miami, 33172 View map  
4-Star Hotel Rank: 34 of 58
Average review rating: 3.98
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (43) , MyTravelGuide (384) , Travelocity (18) , TripAdvisor (96) , YahooTravel (6)
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Friendly
Appears in 130 comments. 
The following words were used in comments with Friendly:
accommodating (5)   bed (11)   clean (21)   comfortable (11)   extremely (12)   food (10)   good (11)   great (18)   helpful (32)   high (5)   hotel (20)   location (9)   nice (17)   not (10)   pool (10)   professional (7)   room (25)   service (9)   spacious (5)   staff (91)    
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1. Upon arrival at 4 pm I was greeted by a friendly reception clerk, Nestor, who had me checked in very quickly and made himself available for any questions I had.
"Could not be more please with my stay " Read full review on TripAdvisor   9/19/2010 Vote      
2. The hotel is spotless, rooms are lovely, beds very comfortable, food good, staff friendly.
"Very good, would stay again " Read full review on TripAdvisor   5/17/2010 Vote      
3. The staff was friendly enough and the meeting was run smoothly.
"Definitely not 5star hotel " Read full review on TripAdvisor   4/25/2010 Vote      
4. One particular bellhop was way too aggressive - kept following my friend and I when we parked out front and kept asking whether we needed help with our bags, where the front desk was (we knew where it was) and followed us to the front desk, talking the whole time about getting our bags, etc even after we've told him no.
"Not customer-oriented/unfriendly staff " Read full review on TripAdvisor   3/6/2010 Vote      
5. This hotel is not customer-friendly nor are they helpful.
"Not customer-oriented/unfriendly staff " Read full review on TripAdvisor   3/6/2010 Vote      
6. friendly staff, comfortable beds, clean, and quiet.
Read full review on MyTravelGuide   12/4/2009 Vote      
7. I woke up each morning with my wife making a new friend with someone from the hotel staff.
"Loved it! " Read full review on TripAdvisor   12/2/2009 Vote      
8. The staff were very courteous and friendly.
"would recommend " Read full review on Expedia   8/19/2009 Vote      
9. Check-in was fast and friendly.
"Great Stay " Read full review on Travelocity   8/1/2009 Vote      
10. They went out of their way to be very friendly with their customers.
"Great Miami Hotel " Read full review on Expedia   7/29/2009 Vote      
   
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