Miami Sofitel, Miami, Exceptional

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Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (22) awesome (14) beautiful (71) best (56) better (59) big (24) cares (15) cheaper (11) clean (211) comfortable (165) comfy (26) convenient (65) cool (16) courteous (15) decent (12) delicious (19) efficient (30) excellent (99) exceptional (17) fancy (11) fantastic (21) fast (17) free (157) fresh (13) friendly (155) generous (14) good (350) great (269) happy (18) helpful (155) huge (21) impressed (13) liked (151) love (66) new (27) nice (389) outstanding (18) perfect (34) pleasant (52) pleased (17) plenty (13) professional (22) prompt (13) quiet (34) reasonable (31) soft (14) spacious (34) superb (11) welcoming (22) wonderful (45)

Exceptional

Appears in 31 comments.

The following words were used in comments with Exceptional:
airport (4) area (2) bar (2) bathroom (2) bed (2) clean (2) friendly (4) good (3) hotel (9) least (3) liked (3) location (3) nice (5) pool (4) quality (3) room (7) service (6) staff (13) superb (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Can't fault the hotel except that there was a wedding/ party on and the noise was horrendous, just what you need when you need sleep.

"Party!! " Read full review on TripAdvisor 5/16/2012 Vote

2. I can't say much about location except to say that the hotel is near the airport and you have to take a cab to get to downtown Miami.

"Nice hotel with excellent service " Read full review on TripAdvisor 4/26/2012 Vote

3. The service was exceptional.

"Great service, good rooms. " Read full review on TripAdvisor 3/13/2012 Vote

4. With some exceptions, staff could even sound rude for my standards and one situation was actually hilarious.

"Good hotel, poor service. " Read full review on TripAdvisor 3/9/2012 Vote

5. The hotel is nice, but what it is not is French in the least - some French phrases and marketing excepted.

"Maybe a good airport hotel, not good for Miami " Read full review on TripAdvisor 3/8/2012 Vote

6. We found the service to be exceptional.

"Very Nice Hotel " Read full review on TripAdvisor 2/7/2012 Vote

7. I've stayed at other Miami Airport hotels which are much better than Sofitel, notwithstanding their exceptional service.

"Great customer service, but.....this place is just average. " Read full review on TripAdvisor 2/2/2012 Vote

8. Everything about the hotel is amazing except the rooms.

"Sofitel Miami - near Miami airport " Read full review on TripAdvisor 1/9/2012 Vote

9. The service at the restaurant was exceptional.

"A pleasant surprise! " Read full review on TripAdvisor 12/2/2011 Vote

10. The pool is nice except for when any of the meetings have breaks as everyone comes down to the pool side to smoke or hang out and gawk at the individuals sun tanning.

"Great Airport/Conference Hotel but not close to anything for a spouse " Read full review on TripAdvisor 7/25/2011 Vote