Miami Sofitel, Miami, Cares

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Rank

8th

Out of 468

Miami Sofitel	Average Price: $135 Check Rates

Hotel Class:

5800 Blue Lagoon Drive

Miami, 33126 View map

4-Star Hotel Rank: 4 of 58
Average review rating: 3.82

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (106) , MyTravelGuide (535) , Travelocity (12) , TripAdvisor (532) , YahooTravel (21)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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attentive (22) awesome (14) beautiful (71) best (56) better (59) big (24) cares (15) cheaper (11) clean (211) comfortable (165) comfy (26) convenient (65) cool (16) courteous (15) decent (12) delicious (19) efficient (30) excellent (99) exceptional (17) fancy (11) fantastic (21) fast (17) free (157) fresh (13) friendly (155) generous (14) good (350) great (269) happy (18) helpful (155) huge (21) impressed (13) liked (151) love (66) new (27) nice (389) outstanding (18) perfect (34) pleasant (52) pleased (17) plenty (13) professional (22) prompt (13) quiet (34) reasonable (31) soft (14) spacious (34) superb (11) welcoming (22) wonderful (45)

Cares

Appears in 31 comments.

The following words were used in comments with Cares:
attitude (2) customer (2) good (2) helpful (2) hotel (6) liked (4) management (5) need (2) night (3) noise (2) not (6) offers (2) room (5) staff (2) unclean (2) upgraded (2) well (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. It looks like a Holiday Inn that hasn't been particularly well cared for - stained carpets, dingy rooms, uninspiring furnishing.

"An embarrassment to the Sofitel brand. " Read full review on TripAdvisor 1/24/2012 Vote

2. Like someone actually took care of it.

"Sofitel Miami - near Miami airport " Read full review on TripAdvisor 1/9/2012 Vote

3. They took care of some things of mine for three weeks and everything was very well maintained.

"great hotel " Read full review on TripAdvisor 11/30/2011 Vote

4. stayed for 2 nights at the sofitel recently first night there was a sweet 16 party we were on the 8th floor and the noise was unacceptable couldnt move us no rooms offered us nothing 2nd night there was a wedding again noise was way too loud couldnt sleep and they offered nothing would not recommend this hotel they dont care about their guests and you pay good money to stay there.

"no respect for their customers " Read full review on TripAdvisor 11/23/2011 Vote

5. We booked through NCL and all arrangements were taken care of.

"Very Nice Pre-post Cruise hotel " Read full review on TripAdvisor 4/1/2011 Vote

6. Rooms were clean and roomy and beds were comfy, but no top sheet which I don't care for,,,just a duvet.

"Convenient! " Read full review on TripAdvisor 12/21/2010 Vote

7. They really took good care of my group.

"Enjoyed my stay " Read full review on Expedia 8/21/2010 Vote

8. I don't care what anyone else says, this is the best hotel in Miami.

"Do yourself a favor. " Read full review on TripAdvisor 5/13/2010 Vote

9. The staff went out of their way to make us feel at home and had a we will take care of it attitude.

Read full review on MyTravelGuide 4/21/2009 Vote

10. The staff went out of their way to make us feel at home and had a we will take care of it attitude.

Read full review on MyTravelGuide 4/21/2009 Vote