10. it wouldn`t have been such a big deal if they had apologized and tried to make up for it but they didn`t seem to care one bit which enraged me to the point of ruining the whole wedding night and they had not bothered to call us (we had made the booking two weeks prior) to tell us they coudln`t give us one of the four jacuzzi rooms so we didn`t find out until the last minute and couldn`t book anywhere else.