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Rank
29th
Out of 700

Custom Hotel Los Angeles

Average Price: $114  
 
Hotel Class:
8639 Lincoln Boulevard
Los Angeles, 90045 View map  
3-Star Hotel Rank: 12 of 84
Average review rating: 3.49
OpinionWell Value Index: 6
Traveler reviews analyzed: Expedia (29) , MyTravelGuide (33) , Travelocity (4) , TripAdvisor (373)
SAFE TO BOOK ? (2/5 issues found)
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Friendly
Appears in 141 comments. 
The following words were used in comments with Friendly:
airport (7)   area (7)   bar (11)   clean (14)   comfortable (9)   customer (12)   desk (12)   families (7)   good (7)   great (12)   helpful (28)   hotel (49)   liked (10)   nice (14)   not (13)   park (8)   pool (11)   room (32)   service (10)   staff (67)    
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1. The staff were helpful and friendly, the room was very nice, clean and comfortable.
"Good for stopover " Read full review on TripAdvisor   5/19/2012 Vote      
2. The rooms are quite large and have really nice furniture; the service is friendly.
"Nice hotel in an convenient location " Read full review on TripAdvisor   5/8/2012 Vote      
3. Overall:Had a great stay at custom hotel and would definitely return and recommend this place to friends and family visiting LA.
"Definitely not your ordinary boutique hotel " Read full review on TripAdvisor   5/2/2012 Vote      
4. Check in was very friendly and efficient and I had no problems checking in early which was great.
"Excellant LAX Hotel " Read full review on TripAdvisor   5/1/2012 Vote      
5. All staff was very friendly.
"Not for everyone " Read full review on TripAdvisor   4/18/2012 Vote      
6. Customer service here is practically non existent, beyond the smile and friendly chatter you will receive at check-in--- that is the end of any cordiality the staff is able to extend.
"After multiple stays here, was subjected to deplorable treatment by hotel mgmt. " Read full review on TripAdvisor   4/18/2012 Vote      
7. The staff at Custom Hotel are very friendly, specially this lady that help us on our check in and upgraded us to the 10th level room.
"Nice View of the city on the 10th Floor. " Read full review on TripAdvisor   4/10/2012 Vote      
8. The dark hallways and dark paint in the room gave a 'basement' feel to the hotel but the amenities and friendly staff did make up for the decor.
"Average but poor for a few reasons " Read full review on TripAdvisor   4/2/2012 Vote      
9. Lastly, the staff I met in the elevators or in housekeeping was very friendly.
"Average but poor for a few reasons " Read full review on TripAdvisor   4/2/2012 Vote      
10. This hotel is pet friendly.
"Enjoyed my stay...could use modifications " Read full review on TripAdvisor   3/30/2012 Vote      
   
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