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OpinionWell
Rank
4th
Out of 700

InterContinental Los Angeles Century City

Average Price: $392  
 
Hotel Class:
2151 Avenue of the Stars
Los Angeles, 90067 View map  
4-Star Hotel Rank: 2 of 45
Average review rating: 4.25
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (29) , MyTravelGuide (66) , Travelocity (4) , TripAdvisor (347) , YahooTravel (32)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 14 comments. 
The following words were used in comments with Cares:
great (2)   high (3)   hotel (2)   recommend (2)   special (2)   staff (2)   well (2)    
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1. The hotel wins high honors for taking very good care of its guests -- from check-in to check-out, they try to make everything pleasurable, easy, professional and comfortable.
"Excellent customer care " Read full review on TripAdvisor   11/7/2011 Vote      
2. Was a little out of place in my morning 'walking' gear but nobody seemed to care.
"Upscale Intercontinental in upscale LA location " Read full review on TripAdvisor   9/12/2011 Vote      
3. The staff goes out of their way to make you feel taken care of.
"The ONLY hotel I would consider staying in LA! " Read full review on TripAdvisor   9/2/2011 Vote      
4. They took extra care to learn my name and where I was from.
"A hotel staff that knows how to make you feel at home. " Read full review on TripAdvisor   8/8/2011 Vote      
5. Upon arrival, I also took special care to tip the valet and bellman well - which I highly recommend if you ever wish to return to a hotel.
"A hotel staff that knows how to make you feel at home. " Read full review on TripAdvisor   8/8/2011 Vote      
6. I know some of the folks there for years in the front of the house who still take fantastic care of me.
"A wonderful hotel memorable views and a solid experience " Read full review on TripAdvisor   4/25/2011 Vote      
7. I requested the concierge send someone up to take care of it immediately (which they did).
"Average - some good points and bad ones too. " Read full review on TripAdvisor   7/8/2010 Vote      
8. I didn't have to ask for for special treatment--they just immediately took care of my concerns.
"Absolutely outstanding customer service " Read full review on TripAdvisor   5/1/2010 Vote      
9. They have always treated me with great respect and taken wonderful care of me.
"Excellent Hotel " Read full review on TripAdvisor   1/13/2010 Vote      
10. Service was great, location was sufficient for what we were doing and the rooms were well taken care of.
"Great Stay & Friendly Service " Read full review on TripAdvisor   3/15/2009 Vote      
   
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