Pier House Key West, Key West, Exceptional

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OpinionWell
Rank

11th

Out of 168

Pier House Key West	Average Daily Rate: NA Check Rates

Hotel Class:

1 Duval Street

Key West, 33040 View map

4-Star Hotel Rank: 4 of 16
Average review rating: 3.98

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (76) , TripAdvisor (169)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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accommodating (5) amazing (4) attentive (7) awesome (6) beautiful (35) best (30) better (18) big (13) cares (8) clean (56) comfortable (29) comfy (3) convenient (3) cool (4) courteous (6) delicious (6) efficient (3) excellent (28) exceptional (7) fabulous (6) fantastic (11) free (19) fresh (4) friendly (35) fun (13) generous (3) good (36) gorgeous (4) great (128) happy (9) helpful (44) huge (6) liked (31) love (15) luxurious (3) new (19) newer (4) nice (122) outstanding (3) perfect (32) pleasant (8) pleased (4) plenty (6) prompt (3) quiet (19) reasonable (8) spacious (12) stunning (3) welcoming (4) wonderful (29)

Exceptional

Appears in 8 comments.

The following words were used in comments with Exceptional:
construction (3) not (2) pool (2) room (2) shower (2) spa (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The room was fine but not exceptional but the kicker was being awakened at 7:30am in the morning by a construction crew throwing metal pipes off a trailer on to the pavement outside our room.

"Disappointed " Read full review on Expedia 11/10/2009 Vote

2. Had no complaints, except the shower door leaks all over the floor everytime you shower.

"Great Spot! " Read full review on TripAdvisor 2/19/2009 Vote

3. All of the staff, whether it be at the spa, pool, bar, or front desk are exceptional.

"Perfect Wedding in Paradise " Read full review on TripAdvisor 12/13/2008 Vote

4. I still to this day have not had any contact from them except the paid invoice.

"Customer service is truely DEAD " Read full review on TripAdvisor 11/18/2008 Vote

5. When we booked our trip 3 months` ago, we were told that new construction next to our suite would be finished except for minor interior trim work.

"Disappointingly inconsistent " Read full review on TripAdvisor 4/4/2008 Vote

6. The pool area was quiet and nice, the beach was small, and ok except for the construction taking place on the addition.

"check in was very poor " Read full review on TripAdvisor 3/23/2008 Vote

7. The Westin has a wonderful view of the ocean, except that most of the time it is blocked by cruise ships.

"Perfect Location " Read full review on TripAdvisor 2/5/2008 Vote

8. The staff was courteous, friendly, fun and very professional - with one exception; the personnel in the spa need an attitude adjustment.

"Pier House is a wonderful hotel " Read full review on TripAdvisor 2/17/2006 Vote