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Rank
14th
Out of 213

Embassy Suites Jacksonville

Average Price: $110  
 
Hotel Class:
9300 Baymeadows Road
Jacksonville, 32256 View map  
3-Star Hotel Rank: 9 of 42
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (32) , MyTravelGuide (14) , Travelocity (8) , TripAdvisor (126) , YahooTravel (14)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Great
Appears in 63 comments. 
The following words were used in comments with Great:
breakfast (11)   clean (7)   comfortable (3)   food (5)   friendly (4)   good (4)   hotel (12)   liked (3)   location (5)   need (5)   not (8)   pool (3)   price (3)   room (9)   service (5)   staff (6)   suite (6)   thought (3)   trip (3)   useful (3)    
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1. I WAS TALKED INTO STAYING AT EBASSY SUITES BY FAMILY MEMBERS IN JACKSONVILLE , I WORK FOR STARWOODS (SHERATON ATLANTA) AND WE GREAT EVERY GUESST (WITH A SMILE AND A may i help you please) i never once was asked how was my stay or is there anything that can be done, to top that off i was in room 412 and i left my silver watch in the room by mistake i called the hotel once i arrived back in atlanta and i was told they will check with housekeeping and call me back i called at 6 12pm and it is now after 9am on tues and no call back yet.
"POOR CUSTOMER SERVICE " Read full review on TripAdvisor   5/15/2012 Vote      
2. On the plus side, the staff is great and always willing to help with your needs.
"Frequent Business Traveler " Read full review on TripAdvisor   4/20/2012 Vote      
3. The rooms were a nice size, but were in great need of updating.
"Not the best for sure... " Read full review on TripAdvisor   4/11/2012 Vote      
4. So it's a mix of great, good, and needs improvement.
"Superb staff & service; room, not so much " Read full review on TripAdvisor   4/8/2012 Vote      
5. Omelet was great and bacon was hidden with the chef making the omelet.
"Okay Stay " Read full review on TripAdvisor   2/25/2012 Vote      
6. Stay was great but hotel needs major renovation to get 5 stars.
"Okay Stay " Read full review on TripAdvisor   2/25/2012 Vote      
7. The flat-panel tv's were nice and channel selection was great.
"Okay Stay " Read full review on TripAdvisor   2/25/2012 Vote      
8. The fridge and microwave were new and worked great.
"Okay Stay " Read full review on TripAdvisor   2/25/2012 Vote      
9. now previously, I have had great meals at this place.
"Place has gone downhill fast " Read full review on TripAdvisor   2/2/2012 Vote      
10. As a business traveler I expect better food, not necessarily great or healthy food, when a hotel choses to put these on.
"Awful! " Read full review on TripAdvisor   1/25/2012 Vote      
   
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