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Rank
2nd
Out of 718

Hilton Houston

Average Price: $267  
 
Hotel Class:
1600 Lamar Street
Houston, 77010 View map  
4-Star Hotel Rank: 1 of 30
Average review rating: 3.85
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (31) , MyTravelGuide (838) , Travelocity (7) , TripAdvisor (331) , YahooTravel (35)
SAFE TO BOOK ? (0/5 issues found)
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Helpful
Appears in 194 comments. 
The following words were used in comments with Helpful:
arrival (7)   beauty (9)   car (7)   concierge (11)   courteous (13)   desk (14)   excellent (11)   extremely (16)   friendly (58)   great (19)   hotel (29)   location (7)   most (7)   need (11)   nice (9)   not (24)   room (13)   service (12)   staff (128)   valet (7)    
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1. Finally it is in downtown Houston and connected to the convention centre, which you would then expect that the public areas are extremely busy and you feel out of place without a name tag on your shirt pocket, but that again smart service and helpful staff would abound.
"Business and conventions a go go " Read full review on TripAdvisor   5/13/2012 Vote      
2. The check-in area is chaos, limited room to put your car, especially if self parking, no help with my bags despite a ton of staff just waiting around, had to move car to a tough spot to try to squeeze into, no help from staff to direct traffic, nearly rear ended by another trying to pull out and understandably NOT expecting anyone to try to back up and place car where the staff had twice told/waved/pointed me to.
"Great Hotel, Great service on Exec Lounge, DO NOT TRY to DRIVE or PARK here. CRAZY " Read full review on TripAdvisor   5/6/2012 Vote      
3. Really? Go help your crew get the drinks out.
"Good Hotel that could improve in a few areas " Read full review on TripAdvisor   5/4/2012 Vote      
4. The staff was always pleasant and helpful.
Read full review on TripAdvisor   4/28/2012 Vote      
5. Brenda in the executive lounge was the sweetest person and very helpful.
"Best hotel in Houston " Read full review on TripAdvisor   4/20/2012 Vote      
6. The staff was always courteous, smiling and willing to help even though I know it must have been a very hectic time for them.
"Hilton Americas is great. " Read full review on TripAdvisor   4/4/2012 Vote      
7. Each memeber of the staff was friendly and helpful.
"Great service, nice hotel. " Read full review on TripAdvisor   3/27/2012 Vote      
8. ANd a special thanks to Heidi in the UPS center for being so helpful, greeting my by name each day.
"Very happy with my stay, friendly staff, huge room " Read full review on TripAdvisor   3/26/2012 Vote      
9. I spoke to several different security personnell and others mentioning that I've provided my business to them in the long term, and stay with them week-after-week, hoping that they would step up their already mundane game to help me with the issues I am having in their hotel.
"After close to 9 months staying with Hilton, I regret to say... " Read full review on TripAdvisor   3/25/2012 Vote      
10. During a large convention I had need for some special help.
"Special service " Read full review on TripAdvisor   3/23/2012 Vote      
   
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