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Rank
2nd
Out of 718

Hilton Houston

Average Price: $267  
 
Hotel Class:
1600 Lamar Street
Houston, 77010 View map  
4-Star Hotel Rank: 1 of 30
Average review rating: 3.85
OpinionWell Value Index: 5
Traveler reviews analyzed: YahooTravel (35) , MyTravelGuide (838) , Travelocity (7) , Expedia (31) , TripAdvisor (331)
SAFE TO BOOK ? (0/5 issues found)
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Cares
Appears in 38 comments. 
The following words were used in comments with Cares:
area (2)   breakfast (3)   customer (2)   desk (4)   employee (2)   free (2)   good (3)   guest (3)   hotel (13)   management (4)   not (8)   park (3)   please (2)   reception (2)   room (2)   service (5)   size (2)   staff (7)   valet (2)   well (2)    
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1. Our days were filled with intense conference meetings during our four day stay, but the staff took great care to make our stay comfortable and stress free.
"Absolutely your choice!! " Read full review on TripAdvisor   4/22/2012 Vote      
2. We're very appreciative to him for taking such good care of us.
"Hotel - perfectly fine. Staff - above average. " Read full review on TripAdvisor   2/9/2012 Vote      
3. We'll remember the hotel and our stay because of Landon and his commitment to taking care of us; customer service, largely a rarity these days, was on full display.
"Hotel - perfectly fine. Staff - above average. " Read full review on TripAdvisor   2/9/2012 Vote      
4. I did see a few housekeeping issues the first day but they were taken care of right away.
"Nice, Upscale hotel " Read full review on TripAdvisor   2/6/2012 Vote      
5. However, the property is in a sketchy side of downtown as well, so if you go walking at night be careful and go with someone.
"Amazing Rooftop view! " Read full review on TripAdvisor   12/14/2011 Vote      
6. - Staff was responsive and seemed to care (I saw an employee go out of his way to pick up a tiny piece of paper on the floor) - Executive lounge was included with my rate and had a nice view, good wifi, two mac computers for use, continental breakfast and reception at night (Tip: Breakfast was good enough for starting my day, but don't expect the evening reception to be your dinner.
"Can't beat this hotel for a convention " Read full review on TripAdvisor   11/6/2011 Vote      
7. But the new manager was awesome, even offered a free appetizer when we inquired about the safety and care in the fruit at the hotel.
"Awesome Location " Read full review on TripAdvisor   10/1/2011 Vote      
8. Thank you for making sure that my reservation was taken care of and thank you to everyone for being so pleasant.
"Much Improved Customer Service! " Read full review on TripAdvisor   9/23/2011 Vote      
9. He had no issues with his stay and the level of attention and care to the hotel and to the guests was amazing.
"amazing hotel!! " Read full review on TripAdvisor   9/8/2011 Vote      
10. The Hilton really took great care of the seniors and made the stay there very enjoyable.
"What is not to love about this hotel? " Read full review on TripAdvisor   6/24/2011 Vote      
   
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