Doubletree Guest Suites Houston, Houston, Exceptional

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Rank

50th

Out of 718

Doubletree Guest Suites Houston	Average Price: $209 Check Rates

Hotel Class:

5353 Westheimer Road

Houston, 77056-5474 View map

3-Star Hotel Rank: 23 of 121
Average review rating: 4.04

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (19) , MyTravelGuide (89) , Travelocity (6) , TripAdvisor (99) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (4) attentive (5) awesome (6) beautiful (2) best (13) better (13) big (8) cares (8) clean (36) cleanliness (3) comfortable (31) comfy (5) complementary (2) convenient (8) delicious (4) efficient (5) excellent (16) exceptional (15) fabulous (3) fantastic (4) free (15) fresh (6) friendly (42) fun (4) generous (4) good (66) great (66) helpful (30) huge (16) impressed (4) liked (39) love (11) new (11) nice (69) outstanding (5) perfect (5) pleasant (7) pleased (3) plenty (6) plush (2) positive (4) professional (6) prompt (4) quiet (12) reasonable (5) soft (2) spacious (24) unbeatable (2) welcoming (3) wonderful (6)

Exceptional

Appears in 17 comments.

The following words were used in comments with Exceptional:
desk (2) employee (2) friendly (2) helpful (2) hotel (3) kitchen (3) room (5) service (2) smoke (2) staff (4)

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1. Thankfully the staff was exceptional, kind, and compassionate.

"Spectacular customer service! " Read full review on TripAdvisor 3/17/2012 Vote

2. In fact, adjacent to this hotel is the Capital Grille, an exceptional restaurant.

"Good Value " Read full review on TripAdvisor 11/23/2011 Vote

3. I found the pillows not to be exceptional, but everything else was in good working order.

"Good hotel close to prime shopping Mall " Read full review on TripAdvisor 11/18/2011 Vote

4. We loved everything except that the elevators were busy at certain times so you had to wait a few mintues for one to open up.

"Nice! " Read full review on TripAdvisor 2/14/2011 Vote

5. Room was tastefully updated(except kitchen area) and beds were comfy.

"Few small issues - but they were completely booked " Read full review on TripAdvisor 1/12/2011 Vote

6. All of the hotel employees (except the late night desk clerk) were EXTREMELY friendly and helpful.

"Location Location Location " Read full review on TripAdvisor 4/28/2010 Vote

7. The other room was much better except that it smelled like smoke and supposedly wasn't a smoking room.

"Worst hotel experience in a long time. " Read full review on TripAdvisor 5/26/2009 Vote

8. The service from the front desk was absolutely horrible with the exception of one person.

"Worst hotel experience in a long time. " Read full review on TripAdvisor 5/26/2009 Vote

9. For the most part the staff was very helpful, with the exception of the doormen.

"not very happy with this stay.... " Read full review on Travelocity 4/1/2009 Vote

10. Hotel was nice and service of employees was exceptional.

"Overall good stay. " Read full review on Expedia 2/20/2009 Vote