Icon Hotel, Houston, Cares

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Rank

6th

Out of 718

Icon Hotel	Average Price: $184 Check Rates

Hotel Class:

220 Main Street

Houston, 77002 View map

4-Star Hotel Rank: 4 of 30
Average review rating: 4.3

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (37) , MyTravelGuide (35) , Travelocity (5) , TripAdvisor (226) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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awesome (9) beautiful (31) best (27) better (21) big (30) cares (11) clean (39) comfortable (59) comfy (8) convenient (16) cool (18) cozy (7) decent (6) elegant (12) excellent (35) exceptional (14) fabulous (7) fantastic (18) fast (8) free (32) friendly (77) fun (9) generous (7) good (91) gorgeous (11) great (139) happy (9) helpful (49) huge (42) impressed (10) liked (71) love (38) luxurious (9) new (11) nice (124) outstanding (14) perfect (16) pleasant (17) pleased (8) plenty (13) positive (6) professional (11) quiet (24) reasonable (11) responsive (8) spacious (19) tasteful (10) welcoming (9) well appointed (13) wonderful (30)

Cares

Appears in 12 comments.

The following words were used in comments with Cares:
customer (3) helpful (2) liked (3) service (3) shuttle (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff is exceptional and takes very good care of it's guest.

"The Best Kept Secret in Houston " Read full review on TripAdvisor 8/25/2011 Vote

2. They really take care of you at the Icon.

"felt very special staying here " Read full review on TripAdvisor 6/11/2011 Vote

3. Further, I was well taken care of there and thought the shuttle service was very helpful and accommodating.

"Old world charm " Read full review on TripAdvisor 5/27/2011 Vote

4. They went above and beyond to make sure I was well cared for during my stay, and I felt like a VIP (even though I wasn't).

"Great stay! " Read full review on TripAdvisor 1/12/2011 Vote

5. Our excellent server worked with us on suggesting appropriate menu items for getting to our theater engagement on time and took care of calling the free hotel shuttle in advance when it was time to head that way.

"Super Experience--Can't Give Enough Positive Remarks About this Hotel " Read full review on TripAdvisor 8/24/2010 Vote

6. I'm the manager at my place of business and when there is an upset customer or an issue that needs my attention I try to take care of them then and now and have other employees help other customers.

"This is suppose to be a luxury hotel? Not at all...it's a joke " Read full review on TripAdvisor 2/17/2009 Vote

7. We`d talked to the bell captain about this the night before, tipped him, and assumed that it was taken care of.

"Funky & Fun, But Inconsistent Service " Read full review on TripAdvisor 7/14/2008 Vote

8. ) they sent someone up to take care of it when we requested it.

"Extremely pleased " Read full review on TripAdvisor 7/4/2008 Vote

9. Worse, they really don`t care.

"Terrible Service -- Terrible Hotel " Read full review on TripAdvisor 5/20/2008 Vote

10. The personnel all seemed like they cared about providing great customer service.

"Icon- Super service and beautiful room " Read full review on TripAdvisor 3/1/2008 Vote