Hilton Eugene, Eugene, Cares

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Rank

2nd

Out of 72

Hilton Eugene	Average Price: $193 Check Rates

Hotel Class:

66 East 6th Avenue

Eugene, 97401 View map

3-Star Hotel Rank: 1 of 13
Average review rating: 3.47

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (616) , TripAdvisor (130) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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acceptable (4) adequate (3) attentive (3) beautiful (7) beauty (2) best (15) better (15) big (11) cares (5) clean (51) comfortable (29) comfy (4) convenient (9) cool (6) courteous (4) decent (5) delicious (7) excellent (16) exceptional (5) fancy (3) fantastic (3) fast (4) free (42) fresh (5) friendly (46) good (76) great (64) happy (4) helpful (41) impressed (7) liked (35) love (8) new (15) nice (88) outstanding (2) perfect (5) perfectly (4) pleasant (5) plenty (4) positive (5) professional (4) prompt (3) quiet (2) reasonable (10) reasonably (4) responsive (3) soft (3) spacious (6) spectacular (4) wonderful (6)

Cares

Appears in 11 comments.

The following words were used in comments with Cares:
curtain (2) desk (6) hotel (3) mold (2) night (2) not (6) rating (2) room (2) shower (2) sleep (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I reported it to the front desk and was pleased that they took care of it in a professional manner, yet it was one of those incidents I would never want to encounter.

"One mishap ruins everything " Read full review on TripAdvisor 3/1/2012 Vote

2. I don't care if other businesses are charging this rate or not.

"3rd visit to this hotel " Read full review on TripAdvisor 12/31/2011 Vote

3. Despite the fact that the hotel was booked to capacity (it was graduation at the University) and the online reservations would not let me cancel one night of a four night stay and keep my original rate, when I called the front desk, all was taken care of cheerfully.

"Excellent service, great location, rooms are fine " Read full review on TripAdvisor 6/16/2011 Vote

4. The waits at the desk were long and the staff at the desk did not seem to know or care very much.

"I imagined a much better stay " Read full review on TripAdvisor 6/27/2010 Vote

5. We discovered there was no automatic option to email or send the document I needed so I could not be helped and they did not seem to care.

"I imagined a much better stay " Read full review on TripAdvisor 6/27/2010 Vote

6. When questions front desk about moldy shower curtain it was taken care of immediately.

Read full review on MyTravelGuide 8/3/2008 Vote

7. When questions front desk about moldy shower curtain it was taken care of immediately.

Read full review on MyTravelGuide 8/2/2008 Vote

8. We had to remind the housekeeping staff to take care of our room (after we'd been away & returned).

Read full review on MyTravelGuide 5/25/2008 Vote

9. If you don't care about the looks and are only planning to sleep, this hotel is ok.

Read full review on MyTravelGuide 1/31/2007 Vote

10. If you don't care about the looks and are only planning to sleep, this hotel is ok.

Read full review on MyTravelGuide 1/31/2007 Vote