Holiday Inn Cleveland, Cleveland, Responsive

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Rank

26th

Out of 115

Holiday Inn Cleveland	Average Price: $135 Check Rates

Hotel Class:

1111 Lakeside Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 15 of 22
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (490) , TripAdvisor (8) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (2) affordable (1) amazing (1) awesome (3) beautiful (5) best (2) better (2) big (1) cares (2) classy (1) clean (28) comfortable (15) comfy (1) convenient (2) courteous (2) decent (2) efficient (1) enjoyable (1) excellent (2) exceptional (5) fast (1) free (15) friendly (8) fun (4) good (14) great (30) helpful (11) impressed (2) liked (7) loved (3) luxurious (1) new (3) nice (24) perfect (3) pleasant (3) plenty (1) positive (1) quiet (1) reasonable (2) reasonably (2) responsive (2) roomy (1) soft (1) spotless (1) welcoming (2) wonderful (4)

Responsive

Appears in 10 comments.

The following words were used in comments with Responsive:
clean (5) desk (2) employee (2) excellent (2) free (2) friendly (4) hotel (5) liked (2) not (7) plus (2) quick (2) quickly (2) room (5) service (7) staff (7) walking (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They provide poor customer service, do not hire responsible employees and then do not take responsibility for the actions of their employees, and do not properly clean or maintain their rooms.

"THEFT FROM ROOMS! DIRTY! NOISY! AWFUL! " Read full review on YahooTravel 10/22/2009 Vote

2. The Restaurant Staff was just as friendly and obliging as the Front Desk Personnel in "quickly" greeting and giving excellent service, rare nowadays to get service or assistance in places and especially "quick" response to your approach to them .

Read full review on MyTravelGuide 9/22/2006 Vote

3. The Restaurant Staff was just as friendly and obliging as the Front Desk Personnel in "quickly" greeting and giving excellent service, rare nowadays to get service or assistance in places and especially "quick" response to your approach to them .

Read full review on MyTravelGuide 9/22/2006 Vote

4. The staff response was, It is a free service and not guaranteed.

Read full review on MyTravelGuide 1/7/2006 Vote

5. The staff response was, It is a free service and not guaranteed.

Read full review on MyTravelGuide 1/7/2006 Vote

6. On the plus side the Hotel staff were friendly and responsive and the Galleria is a short walk from the hotel.

Read full review on MyTravelGuide 9/25/2005 Vote

7. On the plus side the Hotel staff were friendly and responsive and the Galleria is a short walk from the hotel.

Read full review on MyTravelGuide 9/25/2005 Vote

8. Hotel staff was very responsive.

Read full review on MyTravelGuide 9/25/2005 Vote

9. When the room we were given was obviously not cleaned yet (at 6pm), I called the front to let them know we would be coming down for a clean room, Their response was "It looks like we could accomidate you".

Read full review on MyTravelGuide 4/7/2005 Vote

10. When the room we were given was obviously not cleaned yet (at 6pm), I called the front to let them know we would be coming down for a clean room, Their response was "It looks like we could accomidate you".

Read full review on MyTravelGuide 4/7/2005 Vote