Holiday Inn Cleveland, Cleveland, Helpful

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Rank

26th

Out of 115

Holiday Inn Cleveland	Average Price: $135 Check Rates

Hotel Class:

1111 Lakeside Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 15 of 22
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (490) , TripAdvisor (8) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Helpful

Appears in 88 comments.

The following words were used in comments with Helpful:
clean (4) clerk (4) courteous (8) desk (15) extremely (5) free (4) friendly (40) furnish (3) great (6) hotel (6) location (10) nice (4) not (7) park (3) polite (3) room (7) shuttle (4) size (3) staff (65) view (3)

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1. Which would have been helpful in the blizzard like conditions.

"Stay here only if you are going to the Browns or Rock Hall " Read full review on Expedia 1/2/2010 Vote

2. Staff went out of their way to make our stay special (hot cookies at check-in, free area shuttle, always courteous and helpful).

Read full review on MyTravelGuide 11/29/2009 Vote

3. The Good: The Management and employees at the front desk were nice, professtional and helpful.

"Good Location, Decent Hotel but in need of better room service " Read full review on Expedia 9/22/2009 Vote

4. The staff was very helpful.

"Great Place To Stay " Read full review on Expedia 9/13/2009 Vote

5. Staff could have been friendlier and more helpful.

"Great location! " Read full review on Expedia 8/18/2009 Vote

6. Hotel staff have been courteous and helpful for our 2 week stay.

"Excellent for extended stays and Cleveland Clinic visitors " Read full review on Expedia 6/14/2009 Vote

7. Staff helpful and made sure my room had a view of the water.

Read full review on MyTravelGuide 5/12/2009 Vote

8. ' It took 3 visits to the front desk until a security guard offered to come up and help us (after the cleaner asked her to get me a broom so I could clean the floor.

"Just ok...probably wouldn't stay here again " Read full review on TripAdvisor 4/25/2009 Vote

9. Pros:* great location to Cleveland Browns Stadium and Rock & Roll Hall of Fame* free shuttle until 11:00 PM* large room size* comfortable beds* Wi-Fi free in your roomCons:* dirty bathroom - hair all over the floor* dirty carpets throughout the hall and in the room* staff at the front desk was not helpful in getting bathroom floor cleaned despite telling us, '.

"Just ok...probably wouldn't stay here again " Read full review on TripAdvisor 4/25/2009 Vote

10. The front desk was a bit chaotic at times with guests not being helped in order.

"Great renovation, but needs some customer service training " Read full review on TripAdvisor 4/16/2009 Vote