Key Center, Cleveland, Welcoming

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OpinionWell
Rank

3rd

Out of 115

Key Center	Average Daily Rate: NA Check Rates

Hotel Class:

127 Public Square

Cleveland, 44114 View map

3-Star Hotel Rank: 3 of 22
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (328) , Travelocity (3) , TripAdvisor (196) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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adequate (7) awesome (12) beautiful (24) best (22) better (23) big (10) cares (10) clean (93) comfortable (60) comfy (10) convenient (24) cool (6) courteous (7) decent (5) delicious (5) efficient (7) excellent (34) exceptional (14) fabulous (6) fantastic (6) fast (9) free (36) fresh (15) friendly (81) fun (9) good (105) gorgeous (6) great (179) helpful (52) huge (9) immaculate (5) liked (37) love (13) new (20) nice (129) outstanding (6) perfect (15) pleasant (9) pleased (5) plenty (10) professional (5) prompt (6) quiet (8) reasonable (10) soft (4) spacious (11) spotless (5) welcoming (8) well appointed (6) wonderful (27)

Welcoming

Appears in 14 comments.

The following words were used in comments with Welcoming:
breakfast (2) desk (4) friendly (2) happy (2) hotel (6) not (2) special (2) staff (6) wondering (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I have never been to a hotel where every worker went out of their way to make you feel welcome.

"Best Customer Service " Read full review on TripAdvisor 10/31/2011 Vote

2. Staff was extremely courteuos and welcoming.

"Fantastic Stay " Read full review on TripAdvisor 9/2/2011 Vote

3. Even our waitress, Kimberly at the breakfast buffet was very friendly and welcoming.

"A nice visit " Read full review on TripAdvisor 3/28/2011 Vote

4. The final insult came the next morning when we attempted to avoid any further human contact by using the in-room checkout system; the system was offline, which we mentioned to the overly punctilious check-out individual who stupidly advised that ever happened we were welcome to check-out at the front desk - well, duh.

"Staff need manners and training. " Read full review on TripAdvisor 8/24/2009 Vote

5. They where very welcoming and they loved conversing with our children.

"A GREAT EXPERIENCE! " Read full review on TripAdvisor 11/10/2008 Vote

6. Every employee at the hotel from maintenance workers to front desk personnel went above and beyond to be welcoming, polite, and make conversation.

"August 2008 Trip " Read full review on Expedia 8/19/2008 Vote

7. The main lobby was beautifully welcoming, desk staff very pleasant.

Read full review on MyTravelGuide 8/6/2008 Vote

8. All of the hotel staff was wonderful- everyone made you feel welcome and that they were happy you were there.

Read full review on MyTravelGuide 6/8/2008 Vote

9. All of the hotel staff was wonderful- everyone made you feel welcome and that they were happy you were there.

Read full review on MyTravelGuide 6/8/2008 Vote

10. The staff at this hotel was first rate, especially Tony at the front desk and the morning breakfast crew who made everyone feel welcome.

"Perfect Stay at this Great Hotel " Read full review on TripAdvisor 4/10/2008 Vote