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OpinionWell
Rank
3rd
Out of 115
Key Center
Average Daily Rate: NA
Check Rates
Hotel Class:
127 Public Square
Cleveland, 44114
View map
3-Star Hotel Rank:
3 of 22
Average review rating:
4.38
OpinionWell Value Index:
NA
Traveler reviews analyzed:
Expedia
(
32
)
,
MyTravelGuide
(
328
)
,
Travelocity
(
3
)
,
TripAdvisor
(
196
)
,
YahooTravel
(
14
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
adequate
(7)
awesome
(12)
beautiful
(24)
best
(22)
better
(23)
big
(10)
cares
(10)
clean
(93)
comfortable
(60)
comfy
(10)
convenient
(24)
cool
(6)
courteous
(7)
decent
(5)
delicious
(5)
efficient
(7)
excellent
(34)
exceptional
(14)
fabulous
(6)
fantastic
(6)
fast
(9)
free
(36)
fresh
(15)
friendly
(81)
fun
(9)
good
(105)
gorgeous
(6)
great
(179)
helpful
(52)
huge
(9)
immaculate
(5)
liked
(37)
love
(13)
new
(20)
nice
(129)
outstanding
(6)
perfect
(15)
pleasant
(9)
pleased
(5)
plenty
(10)
professional
(5)
prompt
(6)
quiet
(8)
reasonable
(10)
soft
(4)
spacious
(11)
spotless
(5)
welcoming
(8)
well appointed
(6)
wonderful
(27)
See more
Helpful
Appears in 109 comments.
The following words were used in comments with
Helpful:
attraction
(3)
clean
(5)
concierge
(11)
courteous
(7)
desk
(10)
downtown
(4)
efficient
(3)
excellent
(3)
extremely
(8)
friendly
(34)
great
(6)
hotel
(19)
lobby
(5)
location
(8)
love
(6)
luggage
(4)
nice
(8)
room
(7)
staff
(61)
valet
(4)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
They were pleasant and willing to
help
.
"Very pleasant "
Read full review
on
TripAdvisor
4/23/2012
Vote
2.
The staff were outstanding - very
helpful
and friendly.
"Nice hotel; Good location "
Read full review
on
TripAdvisor
1/31/2012
Vote
3.
Everyone from the bellman to restaurant staff were very accomodating and
helpful
.
"Great Cleveland Hotel "
Read full review
on
TripAdvisor
1/2/2012
Vote
4.
--everyone was very friendly,
helpful
and knowledgeable.
"I know why this is hotel rated above the Cleveland Ritz Carlton "
Read full review
on
TripAdvisor
12/15/2011
Vote
5.
' Front desk was extremely friendly and
helpful
at finding a place to eat.
"Nice hotel but Noisy in November "
Read full review
on
TripAdvisor
11/30/2011
Vote
6.
They are always
helpful
and nice and seem to genuinely enjoy working for Marriott.
"Great Location, terrific staff "
Read full review
on
TripAdvisor
11/9/2011
Vote
7.
We were constantly calling the concierge to ask questions and they were always
helpful
.
"One of the best hotels I have stayed in. "
Read full review
on
TripAdvisor
10/22/2011
Vote
8.
Hotel staff was
helpful
through out my stay.
"Great downtown Cleveland hotel "
Read full review
on
TripAdvisor
10/16/2011
Vote
9.
The staff - especially the front desk manager and concierge - was polite, accommodating and
helpful
at every turn.
"Top-rate hotel! Outstanding visit! "
Read full review
on
TripAdvisor
10/11/2011
Vote
10.
The staff are
helpful
.
"Downtown Oasis "
Read full review
on
TripAdvisor
9/30/2011
Vote
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