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Rank
25th
Out of 197

Hilton Boston

Average Price: $293  
 
Hotel Class:
40 Dalton Street
Boston, 02115-3123 View map  
3-Star Hotel Rank: 6 of 37
Average review rating: 3.9
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , MyTravelGuide (406) , Travelocity (6) , TripAdvisor (517) , YahooTravel (13)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Cares
Appears in 12 comments. 
The following words were used in comments with Cares:
car (2)   desk (4)   guest (2)   hotel (5)   manner (2)   problem (3)   staff (2)    
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1. The thing that always sets an hotel apart for me is the staff, at the end of the day lots of hotels in Boston are similar to the Hilton, but the staff takes very good care of you here.
"Another Fantastic Stay at the Back Bay Hilton " Read full review on TripAdvisor   1/22/2012 Vote      
2. Just watch out as the lot is cramped and prone to scrapes - especially as you're exiting - if you're not careful.
"Great Location, Average Everything Else " Read full review on TripAdvisor   1/9/2012 Vote      
3. , train, car, etc) and he acted like he didn't care because there were other people - so needless to say I had to get the front desk to rent my husband and I a car and had to use the GPS to get where we were going.
"Boston Hotel " Read full review on TripAdvisor   10/20/2011 Vote      
4. Hotels can have excellent furnishings and cleanliness, but if the employees have an attitude and just don't care about the guests that ruins it all.
"Good location, clean rooms " Read full review on TripAdvisor   10/14/2011 Vote      
5. She took care of all the guests in a pleasant yet friendly manner.
"What a wonderful location " Read full review on TripAdvisor   7/12/2011 Vote      
6. We arrived at the hotel and had a slight problem with parking; however, Michael at the front desk took care of the incident immediately.
"What a wonderful location " Read full review on TripAdvisor   7/12/2011 Vote      
7. Rarely have I felt so taken care of.
"Great location, great staff " Read full review on TripAdvisor   7/25/2010 Vote      
8. Don't tell me that they are abstract pictures so no one cares.
"Surprisingly Fine " Read full review on TripAdvisor   5/9/2010 Vote      
9. I let the front desk know about the problem each morning for the first four days in a row and the problem finally got taken care of on September 3rd.
"8/31-9/6/2009 North Eastern University - Daughter's College Trip " Read full review on TripAdvisor   9/8/2009 Vote      
10. He finally came over, told me the desk attendent had it all taken care of (he still hadn't found my reservation), and went back across the counter to continue chatting with one of the bellmen.
"Service not acceptable for a Hilton property " Read full review on TripAdvisor   5/26/2009 Vote      
   
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