Baltimore Hilton, Baltimore, Helpful

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Rank

17th

Out of 231

Baltimore Hilton	Average Price: $316 Check Rates

Hotel Class:

401 WEST PRATT STREET

Baltimore, 21201 View map

4-Star Hotel Rank: 5 of 7
Average review rating: 4.08

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (29) , Travelocity (3) , TripAdvisor (484)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Helpful

Appears in 153 comments.

The following words were used in comments with Helpful:
clean (11) clerk (5) concierge (12) desk (30) easy (4) employee (6) extremely (11) friendly (45) great (12) hotel (16) management (4) most (4) need (8) nice (11) night (4) not (21) polite (7) room (13) service (10) staff (88)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Everyone on staff that we had contact with went out of their way to be helpful and friendly - truly - better than average.

"Excellent Stay " Read full review on TripAdvisor 5/19/2012 Vote

2. The staff was very helpful and the accomodations were wonderful.

"Great Hotel and Friendly Staff " Read full review on TripAdvisor 5/15/2012 Vote

3. The staff was very friendly and helpful.

"Great hotel " Read full review on TripAdvisor 5/9/2012 Vote

4. C'mon, Hilton Baltimore, this is easy stuff and you should be able to get it right without depending on guests to call housekeeping and maintenance to help keep your standards up.

"Two Cups, One Lid " Read full review on TripAdvisor 5/8/2012 Vote

5. The room we stayed in was nice and clean, the staff were very helpful and the location was great.

"Great Location " Read full review on TripAdvisor 5/6/2012 Vote

6. Another employee at the front desk on Saturday evening (I didn't get his name) was also extremely helpful in arranging transportation for us for the following day.

"Friendly Service and beautiful hotel " Read full review on TripAdvisor 5/2/2012 Vote

7. Abiola was extremely helpful, friendly, and attentive.

"Friendly Service and beautiful hotel " Read full review on TripAdvisor 5/2/2012 Vote

8. The concierge desk (Jennifer) was very helpful in our attempt to locate a missing item used during the conference.

"Excellent Customer Service " Read full review on TripAdvisor 4/23/2012 Vote

9. On the other hand, Tommy, one of the bellmen, went above and beyond to help us make our travel connections.

"Very Disappointing! " Read full review on TripAdvisor 4/19/2012 Vote

10. There was no one there to great us or anyone that asked if they could help us.

"Great location " Read full review on TripAdvisor 4/11/2012 Vote